LiveLeader Subprocessors
LiveLeader (Kalibera AS) operates a chat service as a data processor on behalf of website operators, enabling customer service representatives to answer visitor questions via chat.
- Subprocessors
- 3
- Locations
- 2
- Categories
- 3
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud platform on which the chat service runs, and through Amazon Bedrock the artificial intelligence that generates suggested responses. |
 Ireland
|
All data held by the service: chat messages, contact details, survey responses, IP address and browser |
| Twilio PP | Communications | Relays the screen-sharing connection where participants cannot connect directly. Only where screen sharing is used. |
Ireland
|
Screen-sharing video and the participants' network addresses, relayed in real time and not stored |
| Google PP | Analytics | Usage statistics for the separate administration interface used by customer service staff. Not part of the chat. |
 European Union
|
Anonymised usage events and technical data from the administration interface. No chat data |
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Summary
3
Total Subprocessors
2
Locations
3
Categories
67%
in Ireland
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
Other companies using the most of the same subprocessors