LiveLeader Subprocessors
LiveLeader (Kalibera AS) operates a chat service as a data processor on behalf of website operators, enabling customer service representatives to answer visitor questions via chat.
- Subprocessors
- 3
- Locations
- 2
- Categories
- 3
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud platform on which the chat service runs, and through Amazon Bedrock the artificial intelligence that generates suggested responses. |
 Ireland
|
All data held by the service: chat messages, contact details, survey responses, IP address and browser |
| Twilio PP | Communications | Relays the screen-sharing connection where participants cannot connect directly. Only where screen sharing is used. |
Ireland
|
Screen-sharing video and the participants' network addresses, relayed in real time and not stored |
| Google PP | Analytics | Usage statistics for the separate administration interface used by customer service staff. Not part of the chat. |
 European Union
|
Anonymised usage events and technical data from the administration interface. No chat data |
No subprocessors match your filters.
Your data may flow beyond direct subprocessors. Click to expand and see the chain.
Loading data flow...
No changes recorded yet. Changes will appear here after the next scan detects updates.