ClearFeed Inc Subprocessors

ClearFeed is a conversational support platform on Slack that provides ticketing, helpdesk, AI agent, and customer support workflow tools for Slack-first teams.

SaaS / Customer Support clearfeed.ai
Subprocessors
12
Categories
8
Last scanned

12 subprocessors

Name Category Purpose Location Data processed
OpenAI AI Machine Learning APIs – Data for classification and text generation using machine learning models
Groq AI Machine Learning APIs – Data for classification and text generation using machine learning models
Microsoft Clarity Analytics User Analytics – User interaction data for providing user interaction analytics
Amazon Web Services Cloud Infrastructure Hosting, infra services – Storage and Retrieval of Personal Data
Magnetar Labs Private Ltd. Outsourcing Software Development, Support, IT Operations and Marketing Services – Personal Data for customer support and service, marketing communication
Sentry Error Tracking Application Monitoring – Application logs for tracking application errors and performance
Google Cloud Cloud Infrastructure Machine Learning and Firebase APIs – Data for classification and text generation using machine learning models; collection, storage, organization, retrieval of customer chat messages for real-time messaging
Anthropic AI Machine Learning APIs – Data for classification and text generation using machine learning models
TurboPuffer Database Storage and Search – Company knowledge-bases and retrieval of the same using user queries
Cohere AI Search Ranking – Company knowledge-base snippets and user queries to find relevant search results
Slack Communications Customer Support – Customer messages for providing application support
NOTI-FIRE APPS LTD (Novu) Push Notifications Push Notifications – Customer messages for providing push notifications

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Summary

12 Total Subprocessors
0 Locations
8 Categories
0% in

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