ClearFeed Inc Subprocessors
ClearFeed is a conversational support platform on Slack that provides ticketing, helpdesk, AI agent, and customer support workflow tools for Slack-first teams.
- Subprocessors
- 12
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| OpenAI | AI | Machine Learning APIs | – | Data for classification and text generation using machine learning models |
| Groq | AI | Machine Learning APIs | – | Data for classification and text generation using machine learning models |
| Microsoft Clarity | Analytics | User Analytics | – | User interaction data for providing user interaction analytics |
| Amazon Web Services | Cloud Infrastructure | Hosting, infra services | – | Storage and Retrieval of Personal Data |
| Magnetar Labs Private Ltd. | Outsourcing | Software Development, Support, IT Operations and Marketing Services | – | Personal Data for customer support and service, marketing communication |
| Sentry | Error Tracking | Application Monitoring | – | Application logs for tracking application errors and performance |
| Google Cloud | Cloud Infrastructure | Machine Learning and Firebase APIs | – | Data for classification and text generation using machine learning models; collection, storage, organization, retrieval of customer chat messages for real-time messaging |
| Anthropic | AI | Machine Learning APIs | – | Data for classification and text generation using machine learning models |
| TurboPuffer | Database | Storage and Search | – | Company knowledge-bases and retrieval of the same using user queries |
| Cohere | AI | Search Ranking | – | Company knowledge-base snippets and user queries to find relevant search results |
| Slack | Communications | Customer Support | – | Customer messages for providing application support |
| NOTI-FIRE APPS LTD (Novu) | Push Notifications | Push Notifications | – | Customer messages for providing push notifications |
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