ClearFeed Inc Subprocessors

ClearFeed is a conversational support platform on Slack that provides ticketing, helpdesk, AI agent, and customer support workflow tools for Slack-first teams.

SaaS / Customer Support clearfeed.ai
Subprocessors
12
Categories
8
Last scanned

12 subprocessors

Name Category Purpose Location Data processed
OpenAI AI Machine Learning APIs – Data for classification and text generation using machine learning models
Groq AI Machine Learning APIs – Data for classification and text generation using machine learning models
Microsoft Clarity Analytics User Analytics – User interaction data for providing user interaction analytics
Amazon Web Services Cloud Infrastructure Hosting, infra services – Storage and Retrieval of Personal Data
Magnetar Labs Private Ltd. Outsourcing Software Development, Support, IT Operations and Marketing Services – Personal Data for customer support and service, marketing communication
Sentry Error Tracking Application Monitoring – Application logs for tracking application errors and performance
Google Cloud Cloud Infrastructure Machine Learning and Firebase APIs – Data for classification and text generation using machine learning models; collection, storage, organization, retrieval of customer chat messages for real-time messaging
Anthropic AI Machine Learning APIs – Data for classification and text generation using machine learning models
TurboPuffer Database Storage and Search – Company knowledge-bases and retrieval of the same using user queries
Cohere AI Search Ranking – Company knowledge-base snippets and user queries to find relevant search results
Slack Communications Customer Support – Customer messages for providing application support
NOTI-FIRE APPS LTD (Novu) Push Notifications Push Notifications – Customer messages for providing push notifications
November 10, 2026
+12 added
  • + OpenAI (AI)
  • + Groq (AI)
  • + Microsoft Clarity (Analytics)
  • + Amazon Web Services (Cloud Infrastructure)
  • + Magnetar Labs Private Ltd. (Outsourcing)
  • + Sentry (Error Tracking)
  • + Google Cloud (Cloud Infrastructure)
  • + Anthropic (AI)
  • + TurboPuffer (Database)
  • + Cohere (AI)
  • + Slack (Communications)
  • + NOTI-FIRE APPS LTD (Novu) (Push Notifications)