 Twilio | twilio.com |  United States | 1000+ | Speech recognition functionality for customers who have enabled transcriptions on supported products.Speech recognition functionality for customers who have enabled transcriptions on supported products. |
 Zendesk | support.zendesk.com | United States | 1000+ | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts.Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. |
 Workable | workable.com | United States | 200-1000 | An audio transcription provider.An audio transcription provider. |
 Aircall | aircall.io |  France | 200-1000 | Generation of transcription from call recordings.Generation of transcription from call recordings. |
 ACA Group | acaglobal.com | United States | 1000+ | Transcription tool for the RCS Platform, formerly known as EncoreTranscription tool for the RCS Platform, formerly known as Encore |
 RingCentral | ringcentral.com | United States | 1000+ | Speech-to-text transcription servicesSpeech-to-text transcription services |
 Samsara | samsara.com | United States | 500 | AI transcription services (no Customer Data is used to train third-party LLMs)AI transcription services (no Customer Data is used to train third-party LLMs) |
 Forethought | forethought.ai | United States | 200-1000 | Automated Speech Recognition (ASR)Automated Speech Recognition (ASR) |
 CallTrackingMetrics | calltrackingmetrics.com | United States | 200-1000 | Provides transcription services for customers who have enabled transcriptions on supported products.Provides transcription services for customers who have enabled transcriptions on supported products. |
 CloudTalk | cloudtalk.io |  Slovakia | 200-1000 | Deepgram processes call recordings when voice agent features are used.Deepgram processes call recordings when voice agent features are used. |
SubProcessors