Zencity Subprocessors
Zencity sub-processors for the Commonplace engagement platform (the page gives no company description).
- Subprocessors
- 21
- Locations
- 5
- Categories
- 19
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Data hosting for the Commonplace database (user profiles, content and pages) |
|
| Appcues | Product Guidance | Curated guidelines and tips for customer users of Commonplace |
|
| Delighted | User Feedback | User Effort Score service collecting feedback about Commonplace from respondents |
|
| Descope | Authentication | User authentication: account creation, login and logout |
|
| Gleap | User Feedback | Processes feedback from engagement partner users about their Commonplaces |
|
| Google Workspace | Productivity | Email for contact with engagement partners and file storage |
|
| Helpscout | Customer Support | Helpdesk for respondent support requests |
|
| HubSpot | CRM | Account management system for engagement partner support and communication |
|
| Intuit QuickBooks | Accounting | Invoicing and accounting for engagement partner payments |
|
| LogRocket | Session Analytics | Records a sample of user sessions (pseudonymised data) |
|
| Microsoft Teams | Video Conferencing | Optional video calls and webinars with engagement partners |
|
| Mixpanel | Analytics | Records web events from user interactions (pseudonymised data) |
|
| Monday.com | Project Management | Collaborative work between the Commonplace team and engagement partners (optional) |
|
| MongoDB Atlas | Database | Hosting for the Commonplace database (user profiles, content and pages) |
|
| New Relic | Monitoring | Error logging for the engineering team (pseudonymised data) |
|
| Sentry | Error Monitoring | Error logging for the engineering team (pseudonymised data) |
|
| Slack | Communications | Platform management and internal communications |
|
| Talend | Data Integration | Connector between the Commonplace database and the data warehouse for analysis |
|
| Twilio (SendGrid) | Operational platform emails to respondents and engagement partner users (pseudonymised after 30 days) |
|
|
| User Centrics | Cookie Consent | Cookie notices and consent management |
|
| Zoom | Video Conferencing | Optional video calls and webinars with engagement partners |
|
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