Zencity Subprocessors

Zencity sub-processors for the Commonplace engagement platform (the page gives no company description).

Subprocessors
21
Locations
5
Categories
19
Last scanned

21 subprocessors

Name Category Purpose Location
Amazon Web Services Cloud Infrastructure Data hosting for the Commonplace database (user profiles, content and pages) United Kingdom
Appcues Product Guidance Curated guidelines and tips for customer users of Commonplace United States
Delighted User Feedback User Effort Score service collecting feedback about Commonplace from respondents United States
Descope Authentication User authentication: account creation, login and logout Germany
Gleap User Feedback Processes feedback from engagement partner users about their Commonplaces Germany Netherlands
Google Workspace Productivity Email for contact with engagement partners and file storage United States
Helpscout Customer Support Helpdesk for respondent support requests United States
HubSpot CRM Account management system for engagement partner support and communication United States
Intuit QuickBooks Accounting Invoicing and accounting for engagement partner payments United Kingdom
LogRocket Session Analytics Records a sample of user sessions (pseudonymised data) United States
Microsoft Teams Video Conferencing Optional video calls and webinars with engagement partners Ireland
Mixpanel Analytics Records web events from user interactions (pseudonymised data) United States
Monday.com Project Management Collaborative work between the Commonplace team and engagement partners (optional) United States
MongoDB Atlas Database Hosting for the Commonplace database (user profiles, content and pages) United Kingdom
New Relic Monitoring Error logging for the engineering team (pseudonymised data) United States
Sentry Error Monitoring Error logging for the engineering team (pseudonymised data) United States
Slack Communications Platform management and internal communications Ireland
Talend Data Integration Connector between the Commonplace database and the data warehouse for analysis United States
Twilio (SendGrid) Email Operational platform emails to respondents and engagement partner users (pseudonymised after 30 days) United States
User Centrics Cookie Consent Cookie notices and consent management Germany
Zoom Video Conferencing Optional video calls and webinars with engagement partners United States

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