weclapp Subprocessors
Cloud ERP and CRM software for small and mid-sized businesses, covering sales, projects, inventory and accounting on one platform.
- Subprocessors
- 14
- Locations
- 10
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| DigitalOcean ↗ | Cloud Infrastructure | Hosting for weclapp webpages and the knowledge base for customers | Germany (Frankfurt am Main) | Website and knowledge base content, data hosted for customers' knowledge base access |
| Intercom ↗ | Customer Support | Chat feature for customer communications |
 Ireland
|
Customer chat communications |
| fiskaly ↗ | Security | Operation of the fiscalisation solution for the KassenSichV (German cash register anti-tampering ordinance) |
 Germany
|
Fiscal transaction data |
| Product Fruits ↗ | Customer Support | Product tours, surveys and in-app support for customer communication | Czech Republic (EU) | Customer usage and survey data |
| Doxis AI Solutions (formerly Klippa App) ↗ | AI | Text recognition (OCR) and automated data extraction from documents; used only when the customer uses the OCR function | Netherlands (EU) | Documents uploaded by customers for OCR |
| Microsoft ↗ | Productivity | Storage and processing of mail, files, SharePoint sites and Teams chats for customer support functions; status monitoring via Microsoft Defender |
Ireland
Netherlands (EU)
|
Mail, files, SharePoint sites, Teams chats; monitoring status data |
| CLOUDIWAY ↗ | Productivity | Migration of mail, files, SharePoint sites and Teams chats (for 2 weeks during migration) | France (EU) | Mail, files, SharePoint sites, Teams chats during migration |
| Amazon Web Services ↗ | Cloud Infrastructure | Storage and processing | EU (Frankfurt am Main) | Customer data stored in the cloud environment |
| Splunk ↗ | Monitoring | Monitoring of the Amazon Web Services EMEA SARL cloud |
Ireland
 United States
|
Cloud monitoring and log data |
| Akamai ↗ | Security | DDoS protection and defence against cyber attacks | Netherlands (EU) | Network traffic data |
| ServiceNow ↗ | IT Service Management | IT process and service management, including monitoring |
Ireland
Netherlands (EU)
|
IT service and incident records |
| Secureworks ↗ | Security | 24x7 security operations centre for detecting security intrusions (Taegis Threat Detection and Response) |
United States
|
Security event and threat detection data |
| Wortell Secure ↗ | Security | Third-party provider of security operations centre monitoring | Netherlands (EU) | Security monitoring data |
| DevOn India-NL | Cloud Infrastructure | Support with migration and operation of the weclapp cloud environment, with approved sub-processing in India | India (sub-processing) Netherlands (entity) | Cloud environment access data and operational data |
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