weclapp Subprocessors

Cloud ERP and CRM software for small and mid-sized businesses, covering sales, projects, inventory and accounting on one platform.

Subprocessors
14
Locations
10
Categories
7
Last scanned

14 subprocessors

Name Category Purpose Location Data processed
DigitalOcean ↗ Cloud Infrastructure Hosting for weclapp webpages and the knowledge base for customers Germany (Frankfurt am Main) Website and knowledge base content, data hosted for customers' knowledge base access
Intercom ↗ Customer Support Chat feature for customer communications Ireland Customer chat communications
fiskaly ↗ Security Operation of the fiscalisation solution for the KassenSichV (German cash register anti-tampering ordinance) Germany Fiscal transaction data
Product Fruits ↗ Customer Support Product tours, surveys and in-app support for customer communication Czech Republic (EU) Customer usage and survey data
Doxis AI Solutions (formerly Klippa App) ↗ AI Text recognition (OCR) and automated data extraction from documents; used only when the customer uses the OCR function Netherlands (EU) Documents uploaded by customers for OCR
Microsoft ↗ Productivity Storage and processing of mail, files, SharePoint sites and Teams chats for customer support functions; status monitoring via Microsoft Defender Ireland Netherlands (EU) Mail, files, SharePoint sites, Teams chats; monitoring status data
CLOUDIWAY ↗ Productivity Migration of mail, files, SharePoint sites and Teams chats (for 2 weeks during migration) France (EU) Mail, files, SharePoint sites, Teams chats during migration
Amazon Web Services ↗ Cloud Infrastructure Storage and processing EU (Frankfurt am Main) Customer data stored in the cloud environment
Splunk ↗ Monitoring Monitoring of the Amazon Web Services EMEA SARL cloud Ireland United States Cloud monitoring and log data
Akamai ↗ Security DDoS protection and defence against cyber attacks Netherlands (EU) Network traffic data
ServiceNow ↗ IT Service Management IT process and service management, including monitoring Ireland Netherlands (EU) IT service and incident records
Secureworks ↗ Security 24x7 security operations centre for detecting security intrusions (Taegis Threat Detection and Response) United States Security event and threat detection data
Wortell Secure ↗ Security Third-party provider of security operations centre monitoring Netherlands (EU) Security monitoring data
DevOn India-NL Cloud Infrastructure Support with migration and operation of the weclapp cloud environment, with approved sub-processing in India India (sub-processing) Netherlands (entity) Cloud environment access data and operational data
November 7, 2026
+14 added
  • + DigitalOcean (Cloud Infrastructure)
  • + Intercom (Customer Support)
  • + fiskaly (Security)
  • + Product Fruits (Customer Support)
  • + Doxis AI Solutions (formerly Klippa App) (AI)
  • + Microsoft (Productivity)
  • + CLOUDIWAY (Productivity)
  • + Amazon Web Services (Cloud Infrastructure)
  • + Splunk (Monitoring)
  • + Akamai (Security)
  • + ServiceNow (IT Service Management)
  • + Secureworks (Security)
  • + Wortell Secure (Security)
  • + DevOn India-NL (Cloud Infrastructure)