Wapikit Subprocessors
Conversational commerce AI platform for e-commerce brands, with AI agents, WhatsApp inbox and campaigns.
- Subprocessors
- 10
- Locations
- 7
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Microsoft Azure | Cloud Infrastructure | Hosting the application and workers, database, files and knowledge base storage, caching; Azure OpenAI for AI replies and summaries; Azure Communication Services for platform email |
|
All platform data, knowledge base content, conversation context, configured prompts, email address and message content for platform email |
| Meta | Social Media | Sending and receiving WhatsApp messages, managing templates and reporting delivery status |
|
Recipient phone numbers, message content and media, delivery and read status, conversation categories |
| Cloudflare | Cloud Infrastructure | CDN, DNS, DDoS and bot protection, and human verification on forms | Global edge network | IP address, request metadata, device and browser information |
| Cloud Infrastructure | Authenticating authorised users who choose to sign in with Google |
|
Name, email address and profile image | |
| Vercel | Cloud Infrastructure | Website hosting, edge delivery and analytics for the marketing website |
Global edge network
|
IP address and request metadata of website visitors; aggregated page view and performance data |
| Razorpay | Payment Processing | Collecting wallet recharges and invoice payments, and notifying disputes and chargebacks |
|
Billing contact details, transaction amount and status, payment method metadata |
| Zoho | Software | Accounting system of record; issues invoices, credit notes and receipts and hosts payment links |
|
Organisation legal name, billing address, GSTIN, billing contact, invoice line items and payment records |
| PostHog | Analytics | Product analytics on features used inside the application |
|
Pseudonymised user and organisation identifiers, feature interaction events, device and browser information |
| Slack | Communications | Internal engineering, finance and support alerting |
|
Internal notifications and operational metadata |
| HubSpot | CRM | Managing sales conversations, demo requests and marketing communication with business contacts |
|
Business contact name, work email, company and correspondence history |
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