Wapikit Subprocessors

Conversational commerce AI platform for e-commerce brands, with AI agents, WhatsApp inbox and campaigns.

Subprocessors
10
Locations
7
Categories
7
Last scanned

10 subprocessors

Name Category Purpose Location Data processed
Microsoft Azure Cloud Infrastructure Hosting the application and workers, database, files and knowledge base storage, caching; Azure OpenAI for AI replies and summaries; Azure Communication Services for platform email India other Azure regions United States European Union (Azure OpenAI) All platform data, knowledge base content, conversation context, configured prompts, email address and message content for platform email
Meta Social Media Sending and receiving WhatsApp messages, managing templates and reporting delivery status United States global Recipient phone numbers, message content and media, delivery and read status, conversation categories
Cloudflare Cloud Infrastructure CDN, DNS, DDoS and bot protection, and human verification on forms Global edge network IP address, request metadata, device and browser information
Google Cloud Infrastructure Authenticating authorised users who choose to sign in with Google United States global Name, email address and profile image
Vercel Cloud Infrastructure Website hosting, edge delivery and analytics for the marketing website Global edge network United States IP address and request metadata of website visitors; aggregated page view and performance data
Razorpay Payment Processing Collecting wallet recharges and invoice payments, and notifying disputes and chargebacks India Billing contact details, transaction amount and status, payment method metadata
Zoho Software Accounting system of record; issues invoices, credit notes and receipts and hosts payment links India Organisation legal name, billing address, GSTIN, billing contact, invoice line items and payment records
PostHog Analytics Product analytics on features used inside the application United States Pseudonymised user and organisation identifiers, feature interaction events, device and browser information
Slack Communications Internal engineering, finance and support alerting United States Internal notifications and operational metadata
HubSpot CRM Managing sales conversations, demo requests and marketing communication with business contacts United States European Union Business contact name, work email, company and correspondence history

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