TextUs Subprocessors

TextUs is a business text messaging platform that enables automated campaigns and 1:1 conversational texting to help companies engage consumers, candidates, and employees.

SaaS / Business Communications textus.com
Subprocessors
19
Locations
3
Categories
13
Last scanned

19 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services, Inc. ↗ ✓ Cloud Infrastructure Cloud hosting, storage, compute United States User IDs, account data, message/content data, logs
Twilio Inc. ↗ ✓ Communications SMS delivery United States Phone numbers, message metadata, message content
Bandwidth Inc. ↗ ✓ Communications SMS delivery United States Phone numbers, message metadata, message content
Sinch AB ↗ ✓ Communications SMS delivery European Union USA (per route) Phone numbers, message metadata, message content
Google LLC / Google Ireland Ltd. (Gemini AI Services) ↗ ✓ AI Large language model processing (e.g., text generation, classification, summarization) used within SaaS features United States User prompts, textual content, metadata (to the extent provided by Partner); pseudonymous identifiers
Snowflake Inc. ↗ ✓ Data Warehouse Cloud data warehouse United States User IDs, usage logs, contact info, customer data (as loaded)
Sigma Computing, Inc. ↗ ✓ Analytics Cloud analytics/BI United States User IDs, usage logs, customer data (as loaded)
Twilio SendGrid ↗ ✓ Email Transactional email delivery United States Names, emails, message metadata/content
Pusher Ltd. (Bird) ↗ ✓ Communications Real-time messaging (WebSockets/Channels) United States User IDs, session tokens, message metadata/content (as implemented)
OneSignal, Inc. ↗ ✓ Push Notifications Push notification delivery United States Device tokens, app IDs, notification payloads, user identifiers
Pendo.io, Inc. ✓ Analytics Product analytics and in-app guidance United States User IDs, session data, usage events, feedback
NetSuite, Inc. ↗ ✓ ERP ERP, billing & finance management United States Names, emails, billing contact info, invoices, payment references
Salesforce.com, Inc. ↗ ✓ CRM CRM for sales & customer management United States Names, emails, account/contact records
Salesforce, Inc. ↗ ✓ Customer Support Customer support ticketing United States Names, emails, ticket/chat content, attachments
Intercom, Inc. ↗ ✓ Customer Support Customer support ticketing United States Names, emails, ticket/chat content, attachments
Atlassian, Inc. (Jira) ↗ ✓ Productivity Issue & project tracking United States Names, emails, ticket/issue content, attachments
Short.io (Short.cm Inc.) ↗ ✓ Developer Tools Link shortening for URLs sent in messages; click tracking United States Message content (shortened URLs), click/engagement events
Merge (Merge API, Inc.) ↗ ✓ HR Unified API for third-party ATS/CRM/HRIS integrations; contact data routed through Merge's platform United States Contact/candidate records (names, emails, phone numbers, message metadata)
Meta Platforms, Inc. (WhatsApp) ↗ ✓ Communications WhatsApp message delivery (onward transfer via Twilio) United States Phone numbers, message metadata, message content

Your data may flow beyond direct subprocessors. Click to expand and see the chain.

Loading data flow...

No changes recorded yet. Changes will appear here after the next scan detects updates.