TextUs Subprocessors

TextUs is a business text messaging platform that enables automated campaigns and 1:1 conversational texting to help companies engage consumers, candidates, and employees.

SaaS / Business Communications textus.com
View source page Companies using TextUs 2
Subprocessors
19
Locations
3
Categories
13
Last scanned

19 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services, Inc. ↗ ✓ Cloud Infrastructure Cloud hosting, storage, compute United States User IDs, account data, message/content data, logs
Twilio Inc. ↗ ✓ Communications SMS delivery United States Phone numbers, message metadata, message content
Bandwidth Inc. ↗ ✓ Communications SMS delivery United States Phone numbers, message metadata, message content
Sinch AB ↗ ✓ Communications SMS delivery European Union USA (per route) Phone numbers, message metadata, message content
Google LLC / Google Ireland Ltd. (Gemini AI Services) ↗ ✓ AI Large language model processing (e.g., text generation, classification, summarization) used within SaaS features United States User prompts, textual content, metadata (to the extent provided by Partner); pseudonymous identifiers
Snowflake Inc. ↗ ✓ Data Warehouse Cloud data warehouse United States User IDs, usage logs, contact info, customer data (as loaded)
Sigma Computing, Inc. ↗ ✓ Analytics Cloud analytics/BI United States User IDs, usage logs, customer data (as loaded)
Twilio SendGrid ↗ ✓ Email Transactional email delivery United States Names, emails, message metadata/content
Pusher Ltd. (Bird) ↗ ✓ Communications Real-time messaging (WebSockets/Channels) United States User IDs, session tokens, message metadata/content (as implemented)
OneSignal, Inc. ↗ ✓ Push Notifications Push notification delivery United States Device tokens, app IDs, notification payloads, user identifiers
Pendo.io, Inc. ✓ Analytics Product analytics and in-app guidance United States User IDs, session data, usage events, feedback
NetSuite, Inc. ↗ ✓ ERP ERP, billing & finance management United States Names, emails, billing contact info, invoices, payment references
Salesforce.com, Inc. ↗ ✓ CRM CRM for sales & customer management United States Names, emails, account/contact records
Salesforce, Inc. ↗ ✓ Customer Support Customer support ticketing United States Names, emails, ticket/chat content, attachments
Intercom, Inc. ↗ ✓ Customer Support Customer support ticketing United States Names, emails, ticket/chat content, attachments
Atlassian, Inc. (Jira) ↗ ✓ Productivity Issue & project tracking United States Names, emails, ticket/issue content, attachments
Short.io (Short.cm Inc.) ↗ ✓ Developer Tools Link shortening for URLs sent in messages; click tracking United States Message content (shortened URLs), click/engagement events
Merge (Merge API, Inc.) ↗ ✓ HR Unified API for third-party ATS/CRM/HRIS integrations; contact data routed through Merge's platform United States Contact/candidate records (names, emails, phone numbers, message metadata)
Meta Platforms, Inc. (WhatsApp) ↗ ✓ Communications WhatsApp message delivery (onward transfer via Twilio) United States Phone numbers, message metadata, message content
November 10, 2026
+19 added
  • + Amazon Web Services, Inc. (Cloud Infrastructure)
  • + Twilio Inc. (Communications)
  • + Bandwidth Inc. (Communications)
  • + Sinch AB (Communications)
  • + Google LLC / Google Ireland Ltd. (Gemini AI Services) (AI)
  • + Snowflake Inc. (Data Warehouse)
  • + Sigma Computing, Inc. (Analytics)
  • + Twilio SendGrid (Email)
  • + Pusher Ltd. (Bird) (Communications)
  • + OneSignal, Inc. (Push Notifications)
  • + Pendo.io, Inc. (Analytics)
  • + NetSuite, Inc. (ERP)
  • + Salesforce.com, Inc. (CRM)
  • + Salesforce, Inc. (Customer Support)
  • + Intercom, Inc. (Customer Support)
  • + Atlassian, Inc. (Jira) (Productivity)
  • + Short.io (Short.cm Inc.) (Developer Tools)
  • + Merge (Merge API, Inc.) (HR)
  • + Meta Platforms, Inc. (WhatsApp) (Communications)