Spektrix Subprocessors

Spektrix provides ticketing, fundraising, and marketing software for arts and cultural organizations.

Subprocessors
14
Locations
1
Categories
11
Last scanned

14 subprocessors

Name Category Purpose Location Data processed
Microsoft Azure ↗ Cloud Infrastructure Cloud computing and data centre services to host the Spektrix platform. – Customer data and platform data
Mailgun Technologies ↗ Email Sending system email messages to customers, such as order confirmations and password reset requests. – Customer email data
Cloudflare, Inc ↗ Cloud Infrastructure Caching, load balancing and security services for the Spektrix infrastructure. – Infrastructure traffic
Loqate ↗ Data Enrichment Postcode lookup service in the UK and Eircode lookup service in Ireland for customer address entry. United Kingdom Postcode and Eircode data only
Dotdigital ↗ Marketing Integrated email marketing and automation services. – Customer data for marketing
SendSafely ↗ Security End-to-end encryption platform used to securely send and receive customer data files between Spektrix staff and users. – Customer data files
Logz.io ↗ Monitoring Cloud-based log management platform to collect and process log data related to operations. – Operational log data
Zendesk ↗ Customer Support Hosts the Support Centre and is the platform used to send and receive emails and support phone calls. – Pseudonymised personal data (customer ID) from support tickets
Grafana ↗ Monitoring Collect and process log data to identify trends, monitor system health, and help investigate and prevent problems. – Log data
Totango ↗ Customer Success Analyse system usage patterns and analyse Zendesk tickets to understand client needs and experiences. – Personal data included in support tickets
Atlassian ↗ Productivity Share documentation and manage work, including reporting and investigating technical problems. – Pseudonymised or minimal personal data in tickets
Google Workspace ↗ Productivity Office tools like email, calendars, word processing, spreadsheets, and file storage. – Files that may include pseudonymised personal data
Slack ↗ Communications Internal messaging service. – Messages that may include pseudonymised personal data
GitHub ↗ Developer Tools Error and system logs imported for analysis to help monitor system health or investigate problems. – Error and system logs
November 10, 2026
+14 added
  • + Microsoft Azure (Cloud Infrastructure)
  • + Mailgun Technologies (Email)
  • + Cloudflare, Inc (Cloud Infrastructure)
  • + Loqate (Data Enrichment)
  • + Dotdigital (Marketing)
  • + SendSafely (Security)
  • + Logz.io (Monitoring)
  • + Zendesk (Customer Support)
  • + Grafana (Monitoring)
  • + Totango (Customer Success)
  • + Atlassian (Productivity)
  • + Google Workspace (Productivity)
  • + Slack (Communications)
  • + GitHub (Developer Tools)