SurveySparrow Inc. Subprocessors
SurveySparrow Inc. provides SparrowDesk, an AI-first helpdesk and customer support software platform for modern customer service teams.
- Subprocessors
- 10
- Locations
- 3
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud infrastructure provider for SparrowDesk; hosts almost all data stored, processed, and transmitted, and powers Amazon Bedrock for generative AI services. | USA (Virginia) | Almost all customer data stored, processed, and transmitted in SparrowDesk |
| Hubspot Inc. | CRM | Internal cloud-based CRM tool to keep customer contact details and communications up to date as part of service provision. |
 United States
|
Customer contact details and communications |
| Sparkpost | Email service provider for sending out emails. |
United States
|
Email message content and recipient data | |
| Newrelic | Monitoring | Application and performance monitoring to monitor and tune application performance. |
United States
|
Application performance and usage data |
| Stripe | Payment Processing | Payment solution that manages subscriptions. |
United States
|
Payment and subscription billing data |
| Google Translate | Translation | Conversation translation provider for SparrowDesk. |
United States
Europe
|
Conversation content requiring translation |
| Sentry | Error Tracking | Error monitoring and reporting tool to capture errors within the Service in real-time. |
United States
|
Error logs and application error data |
| Microsoft Clarity | Analytics | Tool to track app usage and performance. |
United States
|
App usage and performance analytics data |
| Brevo | Email service provider for marketing and product-related emails, including customer educational emails and promotional campaigns. | Europe | Email communications and customer contact data | |
| CloudFlare | Cloud Infrastructure | CDN content delivery network to optimize performance, security, and reliability, including DDoS protection. |
United States
|
Web traffic and security-related data |
No subprocessors match your filters.
Your data may flow beyond direct subprocessors. Click to expand and see the chain.
Loading data flow...
No changes recorded yet. Changes will appear here after the next scan detects updates.