SurveySparrow Inc. Subprocessors
SurveySparrow Inc. provides SparrowDesk, an AI-first helpdesk and customer support software platform for modern customer service teams.
- Subprocessors
- 10
- Locations
- 3
- Categories
- 8
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Cloud infrastructure provider for SparrowDesk; hosts almost all data stored, processed, and transmitted, and powers Amazon Bedrock for generative AI services. | USA (Virginia) | Almost all customer data stored, processed, and transmitted in SparrowDesk |
| Hubspot Inc. | CRM | Internal cloud-based CRM tool to keep customer contact details and communications up to date as part of service provision. |
|
Customer contact details and communications |
| Sparkpost | Email service provider for sending out emails. |
|
Email message content and recipient data | |
| Newrelic | Monitoring | Application and performance monitoring to monitor and tune application performance. |
|
Application performance and usage data |
| Stripe | Payment Processing | Payment solution that manages subscriptions. |
|
Payment and subscription billing data |
| Google Translate | Translation | Conversation translation provider for SparrowDesk. |
|
Conversation content requiring translation |
| Sentry | Error Tracking | Error monitoring and reporting tool to capture errors within the Service in real-time. |
|
Error logs and application error data |
| Microsoft Clarity | Analytics | Tool to track app usage and performance. |
|
App usage and performance analytics data |
| Brevo | Email service provider for marketing and product-related emails, including customer educational emails and promotional campaigns. | Europe | Email communications and customer contact data | |
| CloudFlare | Cloud Infrastructure | CDN content delivery network to optimize performance, security, and reliability, including DDoS protection. |
|
Web traffic and security-related data |
No subprocessors match your filters.
November 10, 2026
+10 added
- + Amazon Web Services (Cloud Infrastructure)
- + Hubspot Inc. (CRM)
- + Sparkpost (Email)
- + Newrelic (Monitoring)
- + Stripe (Payment Processing)
- + Google Translate (Translation)
- + Sentry (Error Tracking)
- + Microsoft Clarity (Analytics)
- + Brevo (Email)
- + CloudFlare (Cloud Infrastructure)