Softfox Ltd Subprocessors
Softfox Ltd operates Safeguard, a platform that engages third-party subprocessors to process personal data on behalf of customers.
- Subprocessors
- 8
- Locations
- 5
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Heroku ✓ | Cloud Infrastructure | Infrastructure and hosting — all application data is stored here | EU (Ireland) | all application data |
| Auth0 ✓ | Authentication | Authentication — processes email addresses and session tokens for login |
 European Union
|
email addresses and session tokens |
| Cloudflare ✓ | Cloud Infrastructure | File storage — DBS certificates and Chaperone licence PDFs are stored in Cloudflare R2 object storage; files are encrypted at rest and only accessible via short-lived signed URLs | EU (Western Europe) | DBS certificates and Chaperone licence PDFs |
| Stripe ✓ | Payment Processing | Payment processing — subscription billing and card payments; card details are sent directly to Stripe and are never stored by Softfox | EU (Ireland) | card details and subscription billing data |
| Resend ✓ | Transactional email delivery — sends account, invitation, and notification emails; processes recipient email addresses and message content | US (Standard Contractual Clauses) | recipient email addresses and message content | |
| Better Stack ✓ | Monitoring | Log management — aggregates application and platform logs for operational monitoring and troubleshooting; logs may contain limited personal data such as IP addresses |
European Union
|
application and platform logs, potentially including IP addresses |
| Grafana Labs ✓ | Monitoring | Application monitoring — performance metrics, traces and alerting; telemetry is designed to exclude names, email addresses and record content, and identifies people only by pseudonymous identifiers |
 United Kingdom
|
performance metrics, traces, and pseudonymous identifiers |
| Slack ✓ | Communications | Operational alerting — error notifications to the Softfox team; messages identify people only by pseudonymous identifiers, never by name or email address | US (Standard Contractual Clauses) | pseudonymous identifiers in error notifications |
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