Softfox Ltd Subprocessors

Softfox Ltd operates Safeguard, a platform that engages third-party subprocessors to process personal data on behalf of customers.

Subprocessors
8
Locations
5
Categories
6
Last scanned

8 subprocessors

Name Category Purpose Location Data processed
Heroku ✓ Cloud Infrastructure Infrastructure and hosting — all application data is stored here EU (Ireland) all application data
Auth0 ✓ Authentication Authentication — processes email addresses and session tokens for login European Union email addresses and session tokens
Cloudflare ✓ Cloud Infrastructure File storage — DBS certificates and Chaperone licence PDFs are stored in Cloudflare R2 object storage; files are encrypted at rest and only accessible via short-lived signed URLs EU (Western Europe) DBS certificates and Chaperone licence PDFs
Stripe ✓ Payment Processing Payment processing — subscription billing and card payments; card details are sent directly to Stripe and are never stored by Softfox EU (Ireland) card details and subscription billing data
Resend ✓ Email Transactional email delivery — sends account, invitation, and notification emails; processes recipient email addresses and message content US (Standard Contractual Clauses) recipient email addresses and message content
Better Stack ✓ Monitoring Log management — aggregates application and platform logs for operational monitoring and troubleshooting; logs may contain limited personal data such as IP addresses European Union application and platform logs, potentially including IP addresses
Grafana Labs ✓ Monitoring Application monitoring — performance metrics, traces and alerting; telemetry is designed to exclude names, email addresses and record content, and identifies people only by pseudonymous identifiers United Kingdom performance metrics, traces, and pseudonymous identifiers
Slack ✓ Communications Operational alerting — error notifications to the Softfox team; messages identify people only by pseudonymous identifiers, never by name or email address US (Standard Contractual Clauses) pseudonymous identifiers in error notifications

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