Momentive Subprocessors

Momentive is the company behind SurveyMonkey, providing experience management and survey software for collecting and analyzing customer and employee feedback.

SaaS / Survey & Experience Management smassets.net
Subprocessors
20
Locations
4
Categories
12
Last scanned

20 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services (AWS) ↗ Cloud Infrastructure Data storage services for storing assets and database hosting; content distribution network (CDN) services. United States Canada Ireland Contact details, unique and government identifiers, sensitive personal data, health and biometric data, financial/payment information, geolocation, and customer survey responses.
Microsoft (Sharepoint) ↗ Cloud Infrastructure Internal document repository; customer data as requested to provide professional services (survey design and response analysis). United States Customer data as requested to provide professional services.
Salesforce ↗ CRM Customer support cloud including Sales Cloud, Service Cloud, Community Cloud, Salesforce Platform, Customer Data Platform, Marketing Cloud, Mulesoft, and Tableau CRM. United States Names of individuals, email, phone number, and content of communications sent during provision of customer support.
Snowflake ↗ ✓ Data Warehouse Storage of usage data for analytics and product development. United States IP address, email address, and respondent ID.
Sparkpost ↗ ✓ Email Email delivery service. United States Email address and metadata (open clicks, date stamps).
Splunk ↗ Monitoring Software for searching, monitoring, and analyzing machine-generated data. United States Respondent ID, respondent email address, first and last name, phone number, browser information, and open text response data.
Twilio ↗ Communications SMS delivery. United States Respondent phone number and content of SMS communications.
Upwork ↗ Freelance Support team task augmentation (contractors). Philippines Names of individuals, email, phone number, and content of communications sent during provision of customer support.
Xoriant Consulting Data & analytics team task augmentation (contractors). United States Data as listed for Snowflake.
InfoSol Consulting Data & analytics team task augmentation (contractors). United States Data as listed for Snowflake.
Tredence Consulting Data & analytics team task augmentation (contractors). United States Data as listed for Snowflake.
Impetus Consulting Data & analytics team task augmentation (contractors). United States Data as listed for Snowflake.
Valuelabs Consulting Data & analytics team task augmentation (contractors). United States Data as listed for Snowflake.
Google ↗ Cloud Infrastructure Open-text response translation feature; hosts survey assets and respondent assets, NLP for respondent data. United States Survey response data (may or may not include personal data).
ScaleGrid ↗ Database Database hosting. Ireland Names of individuals and unique identifiers.
Functional Software Inc. (Sentry) ↗ Error Tracking Applications error capturing. United States Direct identifying information (name, email, address, telephone), indirect identifying information, device and traffic data, and end-user supplied personal data.
Heroku ↗ Cloud Infrastructure Application host and data store that runs on AWS. United States –
IPdata Data Enrichment Geolocation lookup for respondents. United States IP address.
Engine Yard Cloud Infrastructure Website hosting tool and cloud application management. United States –
Bridgewater Labs Outsourcing Task augmentation (engineering contractors). Canada All possible personal data categories collected in SM Apply forms.
November 8, 2026
+20 added
  • + Amazon Web Services (AWS) (Cloud Infrastructure)
  • + Microsoft (Sharepoint) (Cloud Infrastructure)
  • + Salesforce (CRM)
  • + Snowflake (Data Warehouse)
  • + Sparkpost (Email)
  • + Splunk (Monitoring)
  • + Twilio (Communications)
  • + Upwork (Freelance)
  • + Xoriant (Consulting)
  • + InfoSol (Consulting)
  • + Tredence (Consulting)
  • + Impetus (Consulting)
  • + Valuelabs (Consulting)
  • + Google (Cloud Infrastructure)
  • + ScaleGrid (Database)
  • + Functional Software Inc. (Sentry) (Error Tracking)
  • + Heroku (Cloud Infrastructure)
  • + IPdata (Data Enrichment)
  • + Engine Yard (Cloud Infrastructure)
  • + Bridgewater Labs (Outsourcing)