Momentive Subprocessors
Momentive is the company behind SurveyMonkey, providing experience management and survey software for collecting and analyzing customer and employee feedback.
- Subprocessors
- 20
- Locations
- 4
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services (AWS) ↗ | Cloud Infrastructure | Data storage services for storing assets and database hosting; content distribution network (CDN) services. |
 United States
 Canada
 Ireland
|
Contact details, unique and government identifiers, sensitive personal data, health and biometric data, financial/payment information, geolocation, and customer survey responses. |
| Microsoft (Sharepoint) ↗ | Cloud Infrastructure | Internal document repository; customer data as requested to provide professional services (survey design and response analysis). |
United States
|
Customer data as requested to provide professional services. |
| Salesforce ↗ | CRM | Customer support cloud including Sales Cloud, Service Cloud, Community Cloud, Salesforce Platform, Customer Data Platform, Marketing Cloud, Mulesoft, and Tableau CRM. |
United States
|
Names of individuals, email, phone number, and content of communications sent during provision of customer support. |
| Snowflake ↗ ✓ | Data Warehouse | Storage of usage data for analytics and product development. |
United States
|
IP address, email address, and respondent ID. |
| Sparkpost ↗ ✓ | Email delivery service. |
United States
|
Email address and metadata (open clicks, date stamps). | |
| Splunk ↗ | Monitoring | Software for searching, monitoring, and analyzing machine-generated data. |
United States
|
Respondent ID, respondent email address, first and last name, phone number, browser information, and open text response data. |
| Twilio ↗ | Communications | SMS delivery. |
United States
|
Respondent phone number and content of SMS communications. |
| Upwork ↗ | Freelance | Support team task augmentation (contractors). |
 Philippines
|
Names of individuals, email, phone number, and content of communications sent during provision of customer support. |
| Xoriant | Consulting | Data & analytics team task augmentation (contractors). |
United States
|
Data as listed for Snowflake. |
| InfoSol | Consulting | Data & analytics team task augmentation (contractors). |
United States
|
Data as listed for Snowflake. |
| Tredence | Consulting | Data & analytics team task augmentation (contractors). |
United States
|
Data as listed for Snowflake. |
| Impetus | Consulting | Data & analytics team task augmentation (contractors). |
United States
|
Data as listed for Snowflake. |
| Valuelabs | Consulting | Data & analytics team task augmentation (contractors). |
United States
|
Data as listed for Snowflake. |
| Google ↗ | Cloud Infrastructure | Open-text response translation feature; hosts survey assets and respondent assets, NLP for respondent data. |
United States
|
Survey response data (may or may not include personal data). |
| ScaleGrid ↗ | Database | Database hosting. |
Ireland
|
Names of individuals and unique identifiers. |
| Functional Software Inc. (Sentry) ↗ | Error Tracking | Applications error capturing. |
United States
|
Direct identifying information (name, email, address, telephone), indirect identifying information, device and traffic data, and end-user supplied personal data. |
| Heroku ↗ | Cloud Infrastructure | Application host and data store that runs on AWS. |
United States
|
– |
| IPdata | Data Enrichment | Geolocation lookup for respondents. |
United States
|
IP address. |
| Engine Yard | Cloud Infrastructure | Website hosting tool and cloud application management. |
United States
|
– |
| Bridgewater Labs | Outsourcing | Task augmentation (engineering contractors). |
Canada
|
All possible personal data categories collected in SM Apply forms. |
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