Sitecore Subprocessors
Sitecore provides digital experience software, including SaaS DXP, XM Cloud, content management, commerce, personalization, and customer data platform products.
- Subprocessors
- 43
- Locations
- 6
- Categories
- 21
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Auth0 | Authentication | Authentication Tool |
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| Amazon Web Services | Cloud Infrastructure | Cloud Service Provider |
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| Confluent | Data Platform | Real-time Data Management |
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| Cloudflare | Cloud Infrastructure | Web performance and security services |
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| Elastic | Search | Observability and security monitoring |
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| HTMLtoImage | Media | Thumbnail Rendition |
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| Imgix | Media | Image Management |
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| Liveblocks | Developer Tools | User Engagement and Collaboration |
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| Microsoft | Cloud Infrastructure | Microsoft Azure Cloud Service Provider; Azure Open AI / Azure AI Foundry Generative AI Services |
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| MongoDB | Database | Database services |
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| Redis | Database | Caching and session management |
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| SearchStax | Search | Search Services |
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| SendGrid | Email Delivery Services |
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| Snowflake | Data Warehouse | Data warehouse services |
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| Uploadcare | Media | File Upload Management |
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| Vercel | Cloud Infrastructure | Frontend Cloud Platform |
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| Workato | Automation | Integration and workflow automation |
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| Gradial | AI | Generative AI Services |
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| Constant Contact | Digital and Email Marketing Platform |
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| Message Systems (Sparkpost) | Email Delivery Services |
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| Americaneagle.com | Consulting | Operational support services; Managed Cloud and product technical support services; Professional Services delivery partner |
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| Datadog | Monitoring | Monitoring, and log management services |
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| IGT 1 Outsourcing Lanka (Private) Limited | Outsourcing | Business Process Outsourcing Partner | Sri Lanka |
| Salesforce | CRM | Customer Relations Performance |
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| ServiceNow | IT Service Management | Customer Relations Performance |
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| TheLoops, Inc | Customer Support | AI-driven support operations, ticketing analytics, and customer experience insights |
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| Twilio | Communications | Communications Platform |
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| Cloud Infrastructure | Cloud hosting, storage, database, compute and AI model services supporting the Scrunch SaaS Product |
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| OpenAI | AI | AI inference, summarisation, embeddings, evaluation and content generation |
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| ClickHouse | Database | Storage and analytics supporting response collection and reporting |
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| Cloro | AI | Collection of responses from consumer AI services using Customer prompts |
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| DataForSEO | SEO | Collection of responses and search results from consumer AI services using Customer prompts |
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| Scrapeless | AI | Collection of responses and search results from consumer AI services using Customer prompts |
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| Perplexity | AI | Fallback AI model/search processing for Customer prompts |
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| Together AI | AI | Fallback AI model processing for Customer prompts |
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| Intercom | Customer Support | Processing of Scrunchie conversation transcripts and user contact data when a conversation is escalated |
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| Akamai | Cloud Infrastructure | Edge storage and delivery of customer derived optimised content |
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| Digital Herd | Outsourcing | Staff augmentation provider supporting implementation services in EMEA |
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| Velir | Consulting | Professional Services delivery partner used for customer engagements delivered on Sitecore paper |
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| Individual contractors engaged by Sitecore | Outsourcing | Contracted Professional Services resources supporting advisory and implementation activities | – |
| Atlassian | Productivity | Jira and Confluence collaboration and delivery tooling |
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| Teamwork | Productivity | Collaboration and delivery tooling |
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| Certinia | ERP | Professional Services management and customer success planning |
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