Sitecore Subprocessors

Sitecore provides digital experience software, including SaaS DXP, XM Cloud, content management, commerce, personalization, and customer data platform products.

Software / SaaS sitecore.com
Subprocessors
43
Locations
6
Categories
21
Last scanned

43 subprocessors

Name Category Purpose Location
Auth0 Authentication Authentication Tool United States
Amazon Web Services Cloud Infrastructure Cloud Service Provider United States
Confluent Data Platform Real-time Data Management United States
Cloudflare Cloud Infrastructure Web performance and security services United States
Elastic Search Observability and security monitoring United States
HTMLtoImage Media Thumbnail Rendition United Kingdom
Imgix Media Image Management United States
Liveblocks Developer Tools User Engagement and Collaboration United States
Microsoft Cloud Infrastructure Microsoft Azure Cloud Service Provider; Azure Open AI / Azure AI Foundry Generative AI Services United States
MongoDB Database Database services United States
Redis Database Caching and session management United States
SearchStax Search Search Services United States
SendGrid Email Email Delivery Services United States
Snowflake Data Warehouse Data warehouse services United States
Uploadcare Media File Upload Management United States
Vercel Cloud Infrastructure Frontend Cloud Platform United States
Workato Automation Integration and workflow automation United States
Gradial AI Generative AI Services United States
Constant Contact Email Digital and Email Marketing Platform United States
Message Systems (Sparkpost) Email Email Delivery Services United States
Americaneagle.com Consulting Operational support services; Managed Cloud and product technical support services; Professional Services delivery partner United States
Datadog Monitoring Monitoring, and log management services United States
IGT 1 Outsourcing Lanka (Private) Limited Outsourcing Business Process Outsourcing Partner Sri Lanka
Salesforce CRM Customer Relations Performance United States
ServiceNow IT Service Management Customer Relations Performance United States
TheLoops, Inc Customer Support AI-driven support operations, ticketing analytics, and customer experience insights United States
Twilio Communications Communications Platform United States
Google Cloud Infrastructure Cloud hosting, storage, database, compute and AI model services supporting the Scrunch SaaS Product United States
OpenAI AI AI inference, summarisation, embeddings, evaluation and content generation United States
ClickHouse Database Storage and analytics supporting response collection and reporting United States
Cloro AI Collection of responses from consumer AI services using Customer prompts United States
DataForSEO SEO Collection of responses and search results from consumer AI services using Customer prompts United States
Scrapeless AI Collection of responses and search results from consumer AI services using Customer prompts United States
Perplexity AI Fallback AI model/search processing for Customer prompts United States
Together AI AI Fallback AI model processing for Customer prompts United States
Intercom Customer Support Processing of Scrunchie conversation transcripts and user contact data when a conversation is escalated United States
Akamai Cloud Infrastructure Edge storage and delivery of customer derived optimised content United States
Digital Herd Outsourcing Staff augmentation provider supporting implementation services in EMEA Belgium
Velir Consulting Professional Services delivery partner used for customer engagements delivered on Sitecore paper United States
Individual contractors engaged by Sitecore Outsourcing Contracted Professional Services resources supporting advisory and implementation activities –
Atlassian Productivity Jira and Confluence collaboration and delivery tooling Australia
Teamwork Productivity Collaboration and delivery tooling Switzerland
Certinia ERP Professional Services management and customer success planning United States

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