Scout Edu, Inc. Subprocessors

Scout is a K-12 education platform live in California and Oregon, providing services to school districts.

Education scoutforschools.com
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Subprocessors
12
Locations
1
Categories
8
Last scanned

12 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services Cloud Infrastructure Cloud infrastructure. Hosts Scout's production applications, databases, file storage, and encrypted backups in United States regions. United States Production applications, databases, file storage, and encrypted backups
Temporal Cloud Cloud Infrastructure Workflow orchestration. Coordinates background jobs such as data syncs and notifications; job payloads can include student records while jobs run. – Job payloads that can include student records
Resend Email Email delivery. Sends transactional email to staff, parents, and students on behalf of customer districts and processes inbound replies. – Transactional email content and inbound replies
Telnyx Communications SMS delivery. Sends text-message notifications; processes recipient phone numbers and message content. – Recipient phone numbers and message content
Twilio Communications Identity verification. Delivers email verification codes for account sign-in (Twilio Verify, sent through SendGrid); processes user email addresses. – User email addresses
Anthropic AI AI model provider. Powers AI features such as Scout's data assistant and document understanding; prompts and results can include student records. – Prompts and results that can include student records
Groq AI AI inference. Runs language models used for document extraction (for example transcripts, work samples, and enrollment documents); processes document text during extraction. – Document text including transcripts, work samples, and enrollment documents
Reducto AI Document parsing and OCR. Converts documents uploaded to Scout (for example transcripts, immunization records, 504 plans, and enrollment packets) into text for processing. – Uploaded documents including transcripts, immunization records, 504 plans, and enrollment packets
Datadog Monitoring Infrastructure logging and monitoring. Application logs can include student identifiers in limited cases. – Application logs that can include student identifiers in limited cases
PostHog Analytics Product analytics. Captures in-app usage events identified by user email and name. – In-app usage events, user email, and name
Pylon Customer Support Customer support. Processes support tickets and their attached context, which can include student information shared by the customer. – Support tickets and attached context, including student information shared by the customer
Google Workspace Productivity Business email and documents. Customer communications during support and implementation can contain customer data. – Customer communications during support and implementation

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