Physitrack Subprocessors

Physiotherapy and clinical practice software providing exercise prescription, EMR/PMS and patient engagement tools for practitioners.

Healthcare SaaS physitrack.com
Subprocessors
21
Locations
4
Categories
20
Last scanned

21 subprocessors

Name Category Purpose Location Data processed
AWS (Amazon Web Services) ↗ Cloud Infrastructure Platform hosting (PaaS) Customer location (Luxembourg entity) Full user and patient data including personal identifiers, health data, messages, logs and backups
Chargebee ↗ Billing Practitioner billing European Union Practitioner billing details including name, email and payment method (no patient data)
Cloudflare ↗ CDN & Security IP addresses, TLS data and geolocation metadata for web traffic protection United States IP addresses, TLS data and geolocation metadata
Coconut.co ↗ Video Processing Patient video transcoding; files deleted after 24 hours United States European Union Patient video files
Fullstory ↗ Product Analytics Website/app usage events and session replays European Union Usage events, session replays, practitioner name and email (no patient data)
Grafana Cloud ↗ Monitoring Infrastructure metrics and server health logs European Union Infrastructure metrics, server health logs, telemetry
Sentry ↗ Error Monitoring Application error monitoring United States European Union User ID, session trace, error stack data and performance metrics
Twilio ↗ Communications Sending access links and alerts by SMS United States Phone number and message content
Zoom ↗ Video Conferencing Video consultations and meetings United States European Union Meeting audio/video, participant details, chat transcripts if recording enabled
ActiveCampaign ↗ Email Marketing Email campaigns to contacts European Union Organisation and contact details for email campaigns
Anthropic ↗ AI Assistant AI-assisted internal productivity (no customer, client or patient data) United States Internal work content, no platform customer or patient data
Gong.io ↗ Sales Analytics Communication analytics and call recording/transcription for sales United States European Union Phone-call recordings and analysis
HubSpot ↗ CRM Contact and organisation details for email campaigns and sales United States European Union Name, email, phone number, usage metadata
Lemlist ↗ Sales Outreach Sales outreach to prospects European Union Contact information of sales prospects (no customer or patient data)
PandaDoc ↗ Document Management Sales proposals and contracts United States Customer and prospect contact details in proposals and contracts
Seamless.AI ↗ Lead Generation Lead generation and contact enrichment United States Business contact information of sales prospects
Webflow ↗ Website Builder Website survey responses and interaction metadata United States Survey responses, interaction metadata, optional email
Zapier ↗ Automation Automation triggers between business tools United States Contact metadata, automation triggers, CRM data (no patient or health data)
ADA ↗ Customer Support Customer support EU (Germany) Name, email, IP address and support-related account metadata
Google Workspace ↗ Productivity Email and contact metadata for invoicing and internal communications United States Email and contact metadata
HelpScout ↗ Customer Support Customer support queries and help centre usage United States Name, email, IP address from support queries and help centre usage
November 7, 2026
+21 added
  • + AWS (Amazon Web Services) (Cloud Infrastructure)
  • + Chargebee (Billing)
  • + Cloudflare (CDN & Security)
  • + Coconut.co (Video Processing)
  • + Fullstory (Product Analytics)
  • + Grafana Cloud (Monitoring)
  • + Sentry (Error Monitoring)
  • + Twilio (Communications)
  • + Zoom (Video Conferencing)
  • + ActiveCampaign (Email Marketing)
  • + Anthropic (AI Assistant)
  • + Gong.io (Sales Analytics)
  • + HubSpot (CRM)
  • + Lemlist (Sales Outreach)
  • + PandaDoc (Document Management)
  • + Seamless.AI (Lead Generation)
  • + Webflow (Website Builder)
  • + Zapier (Automation)
  • + ADA (Customer Support)
  • + Google Workspace (Productivity)
  • + HelpScout (Customer Support)