Physitrack Subprocessors
Physiotherapy and clinical practice software providing exercise prescription, EMR/PMS and patient engagement tools for practitioners.
- Subprocessors
- 21
- Locations
- 4
- Categories
- 20
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| AWS (Amazon Web Services) ↗ | Cloud Infrastructure | Platform hosting (PaaS) | Customer location (Luxembourg entity) | Full user and patient data including personal identifiers, health data, messages, logs and backups |
| Chargebee ↗ | Billing | Practitioner billing |
 European Union
|
Practitioner billing details including name, email and payment method (no patient data) |
| Cloudflare ↗ | CDN & Security | IP addresses, TLS data and geolocation metadata for web traffic protection |
 United States
|
IP addresses, TLS data and geolocation metadata |
| Coconut.co ↗ | Video Processing | Patient video transcoding; files deleted after 24 hours |
United States
European Union
|
Patient video files |
| Fullstory ↗ | Product Analytics | Website/app usage events and session replays |
European Union
|
Usage events, session replays, practitioner name and email (no patient data) |
| Grafana Cloud ↗ | Monitoring | Infrastructure metrics and server health logs |
European Union
|
Infrastructure metrics, server health logs, telemetry |
| Sentry ↗ | Error Monitoring | Application error monitoring |
United States
European Union
|
User ID, session trace, error stack data and performance metrics |
| Twilio ↗ | Communications | Sending access links and alerts by SMS |
United States
|
Phone number and message content |
| Zoom ↗ | Video Conferencing | Video consultations and meetings |
United States
European Union
|
Meeting audio/video, participant details, chat transcripts if recording enabled |
| ActiveCampaign ↗ | Email Marketing | Email campaigns to contacts |
European Union
|
Organisation and contact details for email campaigns |
| Anthropic ↗ | AI Assistant | AI-assisted internal productivity (no customer, client or patient data) |
United States
|
Internal work content, no platform customer or patient data |
| Gong.io ↗ | Sales Analytics | Communication analytics and call recording/transcription for sales |
United States
European Union
|
Phone-call recordings and analysis |
| HubSpot ↗ | CRM | Contact and organisation details for email campaigns and sales |
United States
European Union
|
Name, email, phone number, usage metadata |
| Lemlist ↗ | Sales Outreach | Sales outreach to prospects |
European Union
|
Contact information of sales prospects (no customer or patient data) |
| PandaDoc ↗ | Document Management | Sales proposals and contracts |
United States
|
Customer and prospect contact details in proposals and contracts |
| Seamless.AI ↗ | Lead Generation | Lead generation and contact enrichment |
United States
|
Business contact information of sales prospects |
| Webflow ↗ | Website Builder | Website survey responses and interaction metadata |
United States
|
Survey responses, interaction metadata, optional email |
| Zapier ↗ | Automation | Automation triggers between business tools |
United States
|
Contact metadata, automation triggers, CRM data (no patient or health data) |
| ADA ↗ | Customer Support | Customer support | EU (Germany) | Name, email, IP address and support-related account metadata |
| Google Workspace ↗ | Productivity | Email and contact metadata for invoicing and internal communications |
United States
|
Email and contact metadata |
| HelpScout ↗ | Customer Support | Customer support queries and help centre usage |
United States
|
Name, email, IP address from support queries and help centre usage |
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