Palo Alto Networks Subprocessors

Palo Alto Networks is a global cybersecurity company providing next-generation firewalls, cloud security, and security operations platforms.

Cybersecurity paloaltonetworks.com
Subprocessors
76
Locations
26
Categories
21
Last scanned

76 subprocessors

Name Category Purpose Location
Adobe Inc. Software Customer notification platform (Adobe Marketo Engage) for Certificate Manager SaaS, Certificate Manager for Kubernetes, Next-Generation Trust Security United States
Amazon Web Services, Inc. (AWS) Cloud Infrastructure Hosted data centers / IaaS-PaaS provider / account administration for Product subscriptions incl. Cortex Cloud, Prisma Cloud, DNS Security, DLP, SaaS Security; Unit 42 hosted data center Depends on product configurations
ArangoDB GmbH Database Database management and hosting for Dig Security, Prisma Cloud United States Ireland
Catamorphic Co. (LaunchDarkly) Product Feature manager for Certificate Manager SaaS/Kubernetes, Next-Generation Trust Security United States
ClickHouse, Inc. Database Database management and hosting for Koi Security Products United States
Cloudflare, Inc. Cloud Infrastructure Web Application Firewall / Content Distribution Network for Prisma Cloud, Idira Endpoint Privilege Manager, Idira Privilege Cloud Depends on user location
Coralogix Ltd. Monitoring Application monitoring and performance management for Prisma Cloud United States
Datadog, Inc. Monitoring Observability metrics on service performance and activity for Idira Products United States
Descope, Inc. Authentication User authentication for Koi Security Products United States
Elasticsearch B.V. Search Database management and hosting for Prisma Cloud United States Germany Singapore
Functional Software, Inc. (Sentry) Monitoring Monitor logs and events for Dig Security, Koi Security Products, Prisma Cloud United States
Google LLC (Google Cloud Platform - GCP) Cloud Infrastructure Hosted data centers / IaaS-PaaS / password management / push notification delivery / web security verification for Product subscriptions; hosted data center / IaaS-PaaS for Unit 42; IaaS-PaaS provider for GCS Depends on product configurations United States
HID Global Corporation Security Operations and hosting services provider for Next-Generation Trust Security, Zero Touch PKI; troubleshooting and technical support partner for IDIRA/Chronosphere/Koi support services United States Germany Ireland Netherlands Australia United Kingdom Sweden
IBM Cloud Corp. (IBM SoftLayer) Technology Email notifications for Idira Endpoint Privilege Manager United States
Intercom, Inc. Customer Support Customer messaging platform for Idira Products United States
Mailgun Technologies, Inc. Email Email delivery platform for Idira IGA United States
Microsoft Corporation (Microsoft Azure Cloud) Cloud Infrastructure Hosted data centers / PaaS provider for Product subscriptions (Cloud NFGW for Azure, Cortex Cloud, Idira Products, Prisma Cloud); hosted data center for Unit 42 Depends on product configurations United States
MongoDB, Inc. (MongoDB Atlas) Database Database management and hosting for Cloud Identity Engine, DLP, Dig Security, Device Security, Idira IGA, PAN-DB, Prisma Cloud, SaaS Security, Strata Cloud Manager Depends on product configurations
Neo4j, Inc. Database Database management and hosting for Prisma Cloud, Strata Cloud Manager Depends on product configurations
Okta, Inc. (Auth0) Authentication User authentication for Dig Security, Strata Cloud Manager Depends on product configurations
Oracle America, Inc. Cloud Infrastructure Hosted data centers / IaaS-PaaS provider for Advanced URL Filtering, Cortex Cloud, Prisma Access Depends on product configurations
Pendo.io, Inc. Product In-app help center and notifications for Dig Security, Certificate Manager, Idira IGA, Prisma Cloud; customer notifications for CSP (GCS) United States
Ping Identity Corporation (Forgerock) Authentication User authentication for Strata Cloud Manager United States
Raygun Limited Monitoring Product crash reporting for Dig Security United States
TeleSign Corporation Communications SMS verification services for Idira Products United States Germany Netherlands
Twilio Inc. (SendGrid) Communications Email notifications for Product subscriptions (ADEM, DLP, Idira Identity, Prisma Access, SaaS Security, Strata Logging, Strata Cloud Manager); email notification service for GCS United States
AmpSight, Inc. Security Security testing, advisory, and incident response services (Unit 42) United States
Armadin, Inc. Security Security testing and advisory services (Unit 42) United States
Asana, Inc. Productivity Project management platform (Unit 42) United States
Carbon 9 Defense, LLC Security Security testing (Unit 42) United States
Consilio LLC Legal Data analytics software platform, document review (Unit 42) United States
Citrix Systems, Inc. Software Data transfer to/from customer (Unit 42) United States
Sixgill Ltd. (Cybersixgill) Security Deep and dark web searches (Unit 42) United States
Cypfer Inc. Security Incident response services (Unit 42) United States Canada
Motorola Solutions, Inc. (Delta Risk) Security Managed security services (Unit 42) United States
Deloitte & Touche LLP Consulting Security testing, advisory, and incident response services (Unit 42) United States
Dragos, Inc. Security Onsite response services (Unit 42) United States
Echelon Risk, LLC Security Security testing, advisory, and incident response services (Unit 42) United States Mexico
Expel, Inc. Security Managed security services (Unit 42) United States
Fenix24, Inc. Security Restoration services (Unit 42) United States
Gotham Digital Science, LLC (Aon) Security Security testing and advisory services (Unit 42) United States United Kingdom
HCL (HCL America Inc., HCL Technologies Limited, HCL Technologies Corporate Services Limited) Consulting Security testing and advisory services (Unit 42); CSP account troubleshooting (GCS) United States India
International Business Machine Corp (IBM) Technology Security testing, advisory, and incident response services (Unit 42) United States
Intel 471 Inc. Security Deep and dark web searches (Unit 42) United States
Kivu Consulting, Inc. Security Incident response services (Unit 42) United States Canada United Kingdom
Praetorian Security, Inc. Security Offensive security services (Unit 42) United States Canada New Zealand
PricewaterhouseCoopers Advisory Services LLC Consulting Security testing, advisory, and incident response services (Unit 42) United States
SpyCloud Inc. Security Deep and dark web searches (Unit 42) United States
Specter Ops, Inc. Security Offensive security services (Unit 42) United States
Surefire Cyber, Inc. Security Incident response services (Unit 42) United States
System Vertrieb Alexander GmbH (SVA) Security Restoration services (Unit 42) Germany
Terra Security Inc. Security Security testing, offensive security services (Unit 42) United States
VMRay GmbH Security Malware sandboxing (Unit 42) United States
World Wide Technology LLC (WWT) Consulting Security testing and advisory services (Unit 42) United States
Atlassian US, Inc. (Jira Cloud) Productivity Technical support case management platform (GCS) United States Germany Ireland Singapore Australia
Coveo Solutions Inc. Analytics Usage analytics (GCS) United States Ireland Australia
iOPEX Technologies Inc. Customer Support Troubleshooting and technical support partner (GCS) Poland India
Movate, Inc. Customer Support Troubleshooting and technical support partner (GCS) Costa Rica Colombia China India
SAP SE Software SaaS provider for Return Material Authorization management (GCS) United States
Salesforce, Inc. CRM SaaS provider (GCS); technical support case management platform for Idira (IDIRA/Chronosphere/Koi support) United States Germany
Zoom Video Communications, Inc. Video Video conference tool for troubleshooting and knowledge transfer if customer agrees (GCS) United States
Slack Technologies, LLC Communications Communication tool for Customer Success if customer agrees (GCS); internal support collaboration for Chronosphere (IDIRA support) United States
Gainsight, Inc. Customer Success Customer Success / Focused Services management platform (GCS) United States
Flash Global Logistics Inc. Logistics RMA delivery partner if RMA services requested (GCS) Dependent on customer's location
ClearFeed Inc. Customer Support Integration for support ticketing and platform sync for Chronosphere (IDIRA/Chronosphere/Koi support) United States
Five 9, Inc. Communications Cloud-based support operations for Idira (IDIRA/Chronosphere/Koi support) United States
Grazitti Interactive, LLP Software Search functionality for Idira (IDIRA/Chronosphere/Koi support) India
Helpware, Inc. Customer Support Troubleshooting and technical support partner for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) Mexico
Microsoft Ireland Operations, Ltd Cloud Infrastructure Storage/processing of support tickets submitted via email for Idira (IDIRA/Chronosphere/Koi support) Europe (Austria Finland France Ireland Italy Netherlands Poland Spain Sweden)
PagerDuty, Inc. Monitoring Escalation of support tickets and support cases for troubleshooting and improving customer experience for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) United States
Pylon Labs, Inc. Customer Support Support ticketing management for Koi Security Products (IDIRA/Chronosphere/Koi support) United States
Shortcut Productivity Internal support collaboration for Chronosphere (IDIRA/Chronosphere/Koi support) United States
Solugenix Corporation Consulting Troubleshooting and technical support partner for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) India Indonesia
Zendesk, Inc. Customer Support Technical support case management platform for Chronosphere (IDIRA/Chronosphere/Koi support) United States
Anthropic AI Generative AI provider –
OpenAI AI Generative AI provider –

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Summary

76 Total Subprocessors
26 Locations
21 Categories
79% in United States

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