Palo Alto Networks Subprocessors
Palo Alto Networks is a global cybersecurity company providing next-generation firewalls, cloud security, and security operations platforms.
- Subprocessors
- 76
- Locations
- 26
- Categories
- 21
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Adobe Inc. | Software | Customer notification platform (Adobe Marketo Engage) for Certificate Manager SaaS, Certificate Manager for Kubernetes, Next-Generation Trust Security |
 United States
|
| Amazon Web Services, Inc. (AWS) | Cloud Infrastructure | Hosted data centers / IaaS-PaaS provider / account administration for Product subscriptions incl. Cortex Cloud, Prisma Cloud, DNS Security, DLP, SaaS Security; Unit 42 hosted data center | Depends on product configurations |
| ArangoDB GmbH | Database | Database management and hosting for Dig Security, Prisma Cloud |
United States
 Ireland
|
| Catamorphic Co. (LaunchDarkly) | Product | Feature manager for Certificate Manager SaaS/Kubernetes, Next-Generation Trust Security |
United States
|
| ClickHouse, Inc. | Database | Database management and hosting for Koi Security Products |
United States
|
| Cloudflare, Inc. | Cloud Infrastructure | Web Application Firewall / Content Distribution Network for Prisma Cloud, Idira Endpoint Privilege Manager, Idira Privilege Cloud | Depends on user location |
| Coralogix Ltd. | Monitoring | Application monitoring and performance management for Prisma Cloud |
United States
|
| Datadog, Inc. | Monitoring | Observability metrics on service performance and activity for Idira Products |
United States
|
| Descope, Inc. | Authentication | User authentication for Koi Security Products |
United States
|
| Elasticsearch B.V. | Search | Database management and hosting for Prisma Cloud |
United States
 Germany
 Singapore
|
| Functional Software, Inc. (Sentry) | Monitoring | Monitor logs and events for Dig Security, Koi Security Products, Prisma Cloud |
United States
|
| Google LLC (Google Cloud Platform - GCP) | Cloud Infrastructure | Hosted data centers / IaaS-PaaS / password management / push notification delivery / web security verification for Product subscriptions; hosted data center / IaaS-PaaS for Unit 42; IaaS-PaaS provider for GCS |
Depends on product configurations
United States
|
| HID Global Corporation | Security | Operations and hosting services provider for Next-Generation Trust Security, Zero Touch PKI; troubleshooting and technical support partner for IDIRA/Chronosphere/Koi support services |
United States
Germany
Ireland
 Netherlands
 Australia
 United Kingdom
 Sweden
|
| IBM Cloud Corp. (IBM SoftLayer) | Technology | Email notifications for Idira Endpoint Privilege Manager |
United States
|
| Intercom, Inc. | Customer Support | Customer messaging platform for Idira Products |
United States
|
| Mailgun Technologies, Inc. | Email delivery platform for Idira IGA |
United States
|
|
| Microsoft Corporation (Microsoft Azure Cloud) | Cloud Infrastructure | Hosted data centers / PaaS provider for Product subscriptions (Cloud NFGW for Azure, Cortex Cloud, Idira Products, Prisma Cloud); hosted data center for Unit 42 |
Depends on product configurations
United States
|
| MongoDB, Inc. (MongoDB Atlas) | Database | Database management and hosting for Cloud Identity Engine, DLP, Dig Security, Device Security, Idira IGA, PAN-DB, Prisma Cloud, SaaS Security, Strata Cloud Manager | Depends on product configurations |
| Neo4j, Inc. | Database | Database management and hosting for Prisma Cloud, Strata Cloud Manager | Depends on product configurations |
| Okta, Inc. (Auth0) | Authentication | User authentication for Dig Security, Strata Cloud Manager | Depends on product configurations |
| Oracle America, Inc. | Cloud Infrastructure | Hosted data centers / IaaS-PaaS provider for Advanced URL Filtering, Cortex Cloud, Prisma Access | Depends on product configurations |
| Pendo.io, Inc. | Product | In-app help center and notifications for Dig Security, Certificate Manager, Idira IGA, Prisma Cloud; customer notifications for CSP (GCS) |
United States
|
| Ping Identity Corporation (Forgerock) | Authentication | User authentication for Strata Cloud Manager |
United States
|
| Raygun Limited | Monitoring | Product crash reporting for Dig Security |
United States
|
| TeleSign Corporation | Communications | SMS verification services for Idira Products |
United States
Germany
Netherlands
|
| Twilio Inc. (SendGrid) | Communications | Email notifications for Product subscriptions (ADEM, DLP, Idira Identity, Prisma Access, SaaS Security, Strata Logging, Strata Cloud Manager); email notification service for GCS |
United States
|
| AmpSight, Inc. | Security | Security testing, advisory, and incident response services (Unit 42) |
United States
|
| Armadin, Inc. | Security | Security testing and advisory services (Unit 42) |
United States
|
| Asana, Inc. | Productivity | Project management platform (Unit 42) |
United States
|
| Carbon 9 Defense, LLC | Security | Security testing (Unit 42) |
United States
|
| Consilio LLC | Legal | Data analytics software platform, document review (Unit 42) |
United States
|
| Citrix Systems, Inc. | Software | Data transfer to/from customer (Unit 42) |
United States
|
| Sixgill Ltd. (Cybersixgill) | Security | Deep and dark web searches (Unit 42) |
United States
|
| Cypfer Inc. | Security | Incident response services (Unit 42) |
United States
 Canada
|
| Motorola Solutions, Inc. (Delta Risk) | Security | Managed security services (Unit 42) |
United States
|
| Deloitte & Touche LLP | Consulting | Security testing, advisory, and incident response services (Unit 42) |
United States
|
| Dragos, Inc. | Security | Onsite response services (Unit 42) |
United States
|
| Echelon Risk, LLC | Security | Security testing, advisory, and incident response services (Unit 42) |
United States
 Mexico
|
| Expel, Inc. | Security | Managed security services (Unit 42) |
United States
|
| Fenix24, Inc. | Security | Restoration services (Unit 42) |
United States
|
| Gotham Digital Science, LLC (Aon) | Security | Security testing and advisory services (Unit 42) |
United States
United Kingdom
|
| HCL (HCL America Inc., HCL Technologies Limited, HCL Technologies Corporate Services Limited) | Consulting | Security testing and advisory services (Unit 42); CSP account troubleshooting (GCS) |
United States
 India
|
| International Business Machine Corp (IBM) | Technology | Security testing, advisory, and incident response services (Unit 42) |
United States
|
| Intel 471 Inc. | Security | Deep and dark web searches (Unit 42) |
United States
|
| Kivu Consulting, Inc. | Security | Incident response services (Unit 42) |
United States
Canada
United Kingdom
|
| Praetorian Security, Inc. | Security | Offensive security services (Unit 42) |
United States
Canada
 New Zealand
|
| PricewaterhouseCoopers Advisory Services LLC | Consulting | Security testing, advisory, and incident response services (Unit 42) |
United States
|
| SpyCloud Inc. | Security | Deep and dark web searches (Unit 42) |
United States
|
| Specter Ops, Inc. | Security | Offensive security services (Unit 42) |
United States
|
| Surefire Cyber, Inc. | Security | Incident response services (Unit 42) |
United States
|
| System Vertrieb Alexander GmbH (SVA) | Security | Restoration services (Unit 42) |
Germany
|
| Terra Security Inc. | Security | Security testing, offensive security services (Unit 42) |
United States
|
| VMRay GmbH | Security | Malware sandboxing (Unit 42) |
United States
|
| World Wide Technology LLC (WWT) | Consulting | Security testing and advisory services (Unit 42) |
United States
|
| Atlassian US, Inc. (Jira Cloud) | Productivity | Technical support case management platform (GCS) |
United States
Germany
Ireland
Singapore
Australia
|
| Coveo Solutions Inc. | Analytics | Usage analytics (GCS) |
United States
Ireland
Australia
|
| iOPEX Technologies Inc. | Customer Support | Troubleshooting and technical support partner (GCS) |
 Poland
India
|
| Movate, Inc. | Customer Support | Troubleshooting and technical support partner (GCS) |
Costa Rica
 Colombia
 China
India
|
| SAP SE | Software | SaaS provider for Return Material Authorization management (GCS) |
United States
|
| Salesforce, Inc. | CRM | SaaS provider (GCS); technical support case management platform for Idira (IDIRA/Chronosphere/Koi support) |
United States
Germany
|
| Zoom Video Communications, Inc. | Video | Video conference tool for troubleshooting and knowledge transfer if customer agrees (GCS) |
United States
|
| Slack Technologies, LLC | Communications | Communication tool for Customer Success if customer agrees (GCS); internal support collaboration for Chronosphere (IDIRA support) |
United States
|
| Gainsight, Inc. | Customer Success | Customer Success / Focused Services management platform (GCS) |
United States
|
| Flash Global Logistics Inc. | Logistics | RMA delivery partner if RMA services requested (GCS) | Dependent on customer's location |
| ClearFeed Inc. | Customer Support | Integration for support ticketing and platform sync for Chronosphere (IDIRA/Chronosphere/Koi support) |
United States
|
| Five 9, Inc. | Communications | Cloud-based support operations for Idira (IDIRA/Chronosphere/Koi support) |
United States
|
| Grazitti Interactive, LLP | Software | Search functionality for Idira (IDIRA/Chronosphere/Koi support) |
India
|
| Helpware, Inc. | Customer Support | Troubleshooting and technical support partner for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) |
Mexico
|
| Microsoft Ireland Operations, Ltd | Cloud Infrastructure | Storage/processing of support tickets submitted via email for Idira (IDIRA/Chronosphere/Koi support) |
Europe (Austria
 Finland
 France
Ireland
 Italy
Netherlands
Poland
 Spain
Sweden)
|
| PagerDuty, Inc. | Monitoring | Escalation of support tickets and support cases for troubleshooting and improving customer experience for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) |
United States
|
| Pylon Labs, Inc. | Customer Support | Support ticketing management for Koi Security Products (IDIRA/Chronosphere/Koi support) |
United States
|
| Shortcut | Productivity | Internal support collaboration for Chronosphere (IDIRA/Chronosphere/Koi support) |
United States
|
| Solugenix Corporation | Consulting | Troubleshooting and technical support partner for Idira and Next-Generation Trust Security (IDIRA/Chronosphere/Koi support) |
India
 Indonesia
|
| Zendesk, Inc. | Customer Support | Technical support case management platform for Chronosphere (IDIRA/Chronosphere/Koi support) |
United States
|
| Anthropic | AI | Generative AI provider | – |
| OpenAI | AI | Generative AI provider | – |
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