Omada Subprocessors
Omada provides the Omada Identity Cloud, an identity governance and administration platform, and uses third-party subprocessors for infrastructure, customer support, and ancillary services.
- Subprocessors
- 10
- Locations
- 4
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Microsoft | Cloud Infrastructure | Public cloud network, storage, and compute (Microsoft Azure) for Omada Identity Cloud; email and collaboration platform (Microsoft 365); project and task management (Azure DevOps) |
 European Union
 United States
|
All data of the IGA platform; all PII the customer decides to share by email or collaboration tool; all data of the IGA platform as setup by customer |
| Twilio SendGrid | E-mail delivery for Omada Identity Cloud environments configured for system-generated mails |
European Union
United States
|
Name and email address of selected Customer admin accounts if provided by customer | |
| Freshworks | Customer Support | ITSM system used for incident and problem management by the Omada Helpdesk |
United States
|
Name and email address of selected Customer admin accounts if provided by customer |
| Fuse Universal Ltd | Education | Learning platform used for product documentation and collaboration |
 United Kingdom
|
Name and email address of Customer admin accounts if provided by customer |
| Absorb Technology Ltd. | Education | Learning platform used for product documentation and collaboration |
European Union
|
Name, company name, email address of learner/user |
| Aha! | Product | Product planning and roadmap tool for partners and customers to request and vote for product capabilities |
United States
|
Name and email address of Customer admin accounts if provided by customer |
| Salesforce | CRM | CRM tool used to store partner and customer information |
European Union
|
Name and email address and job title of the customer key contacts |
| Precisely | Legal | Contract management system for active and historic contracts |
European Union
|
Name and email and IP address of the signees and key contacts of contracts between customer and Omada |
| Ciklum ApS | Outsourcing | First line technical super user/expert incident and problem management support |
 Ukraine
|
Name and email address of registered customer admin accounts if provided by customer |
| DocuSign | Documents | Contract and legal document sign-off system |
European Union
|
Name and email and IP address of the signees and key contacts of contracts between customer and Omada |
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