Omada Subprocessors

Omada provides the Omada Identity Cloud, an identity governance and administration platform, and uses third-party subprocessors for infrastructure, customer support, and ancillary services.

Identity Governance and Administration (IGA) / SaaS omadaidentity.com
Subprocessors
10
Locations
4
Categories
9
Last scanned

10 subprocessors

Name Category Purpose Location Data processed
Microsoft Cloud Infrastructure Public cloud network, storage, and compute (Microsoft Azure) for Omada Identity Cloud; email and collaboration platform (Microsoft 365); project and task management (Azure DevOps) European Union United States All data of the IGA platform; all PII the customer decides to share by email or collaboration tool; all data of the IGA platform as setup by customer
Twilio SendGrid Email E-mail delivery for Omada Identity Cloud environments configured for system-generated mails European Union United States Name and email address of selected Customer admin accounts if provided by customer
Freshworks Customer Support ITSM system used for incident and problem management by the Omada Helpdesk United States Name and email address of selected Customer admin accounts if provided by customer
Fuse Universal Ltd Education Learning platform used for product documentation and collaboration United Kingdom Name and email address of Customer admin accounts if provided by customer
Absorb Technology Ltd. Education Learning platform used for product documentation and collaboration European Union Name, company name, email address of learner/user
Aha! Product Product planning and roadmap tool for partners and customers to request and vote for product capabilities United States Name and email address of Customer admin accounts if provided by customer
Salesforce CRM CRM tool used to store partner and customer information European Union Name and email address and job title of the customer key contacts
Precisely Legal Contract management system for active and historic contracts European Union Name and email and IP address of the signees and key contacts of contracts between customer and Omada
Ciklum ApS Outsourcing First line technical super user/expert incident and problem management support Ukraine Name and email address of registered customer admin accounts if provided by customer
DocuSign Documents Contract and legal document sign-off system European Union Name and email and IP address of the signees and key contacts of contracts between customer and Omada

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