Train Information Services Limited Subprocessors
Train Information Services Limited (TISL) manages the National Rail website and mobile app on behalf of Britain’s train companies and is the data controller for National Rail; it also trades as Rail Delivery Group.
- Subprocessors
- 8
- Locations
- 1
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Website hosting | – | – |
| Infobip | Communications | SMS, email, and WhatsApp alerting | – | – |
| Valtech | Consulting | Support website hosting and mobile apps | – | – |
| Eckoh | Customer Support | Automated phone service | – | – |
| Salesforce | CRM | Marketing emails | – | – |
| Teleperformance | Customer Support | Customer support via National Rail Enquiries contact centre and social media | – | – |
| Hitachi Rail Ground Transportation Systems Limited | Technology | Digital services provider | – | – |
| Alchemer | Forms | Survey supplier for National Rail surveys |
 European Union
|
Survey responses, email address, geolocation data, IP address, and optional demographics |
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