Train Information Services Limited Subprocessors

Train Information Services Limited (TISL) manages the National Rail website and mobile app on behalf of Britain’s train companies and is the data controller for National Rail; it also trades as Rail Delivery Group.

Rail transport / travel information nationalrail.co.uk
Subprocessors
8
Locations
1
Categories
7
Last scanned

8 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services Cloud Infrastructure Website hosting – –
Infobip Communications SMS, email, and WhatsApp alerting – –
Valtech Consulting Support website hosting and mobile apps – –
Eckoh Customer Support Automated phone service – –
Salesforce CRM Marketing emails – –
Teleperformance Customer Support Customer support via National Rail Enquiries contact centre and social media – –
Hitachi Rail Ground Transportation Systems Limited Technology Digital services provider – –
Alchemer Forms Survey supplier for National Rail surveys European Union Survey responses, email address, geolocation data, IP address, and optional demographics

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