LoyJoy GmbH Subprocessors
LoyJoy is a loyalty and customer engagement platform for businesses, with an AI phone agent and analytics features.
- Subprocessors
- 10
- Locations
- 7
- Categories
- 7
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Google Cloud EMEA Limited ↗ | Cloud Infrastructure | Operates the LoyJoy infrastructure in Google Cloud; servers within the EU |
 European Union
|
| BunnyWay d.o.o. (Bunny.net) ↗ | Content Delivery Network | CDN for delivery of the LoyJoy web application |
 Slovenia
|
| G-Core Labs S.A. ↗ | Content Delivery Network | CDN for DDoS mitigation, as a backup to Bunny.net |
 Luxembourg
|
| Amazon Web Services EMEA SARL ↗ | Email Delivery | Email sending (EU server location) |
Luxembourg
|
| Microsoft Azure ↗ | Cloud AI and Telephony | Speech-to-speech and telephony for the Phone Agent (mandatory when the Phone Agent is used); optional Azure OpenAI language models if a tenant selects them | Ireland (EU Azure regions) |
| easybell GmbH ↗ | Telephony | Optional backup telephony provider for the Phone Agent (not active in standard operation) | – |
| OpenAI ↗ | AI Model Inference | Optional language models, active only if an Enterprise tenant explicitly selects them |
 United States
|
| Mistral AI ↗ | AI Model Inference | Optional language models, active only if an Enterprise tenant explicitly selects them |
 France
|
| Scaleway SAS ↗ | Cloud Infrastructure | Optional AI inference, used only on customer instruction |
France
|
| Nebius Group N.V. ↗ | GPU Cloud Infrastructure | Optional AI inference, used only on customer instruction |
 Netherlands
|
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