LoyJoy GmbH Subprocessors

LoyJoy is a loyalty and customer engagement platform for businesses, with an AI phone agent and analytics features.

Loyalty Marketing loyjoy.com
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Subprocessors
10
Locations
7
Categories
7
Last scanned

10 subprocessors

Name Category Purpose Location
Google Cloud EMEA Limited ↗ Cloud Infrastructure Operates the LoyJoy infrastructure in Google Cloud; servers within the EU European Union
BunnyWay d.o.o. (Bunny.net) ↗ Content Delivery Network CDN for delivery of the LoyJoy web application Slovenia
G-Core Labs S.A. ↗ Content Delivery Network CDN for DDoS mitigation, as a backup to Bunny.net Luxembourg
Amazon Web Services EMEA SARL ↗ Email Delivery Email sending (EU server location) Luxembourg
Microsoft Azure ↗ Cloud AI and Telephony Speech-to-speech and telephony for the Phone Agent (mandatory when the Phone Agent is used); optional Azure OpenAI language models if a tenant selects them Ireland (EU Azure regions)
easybell GmbH ↗ Telephony Optional backup telephony provider for the Phone Agent (not active in standard operation) –
OpenAI ↗ AI Model Inference Optional language models, active only if an Enterprise tenant explicitly selects them United States
Mistral AI ↗ AI Model Inference Optional language models, active only if an Enterprise tenant explicitly selects them France
Scaleway SAS ↗ Cloud Infrastructure Optional AI inference, used only on customer instruction France
Nebius Group N.V. ↗ GPU Cloud Infrastructure Optional AI inference, used only on customer instruction Netherlands
November 7, 2026
+10 added
  • + Google Cloud EMEA Limited (Cloud Infrastructure)
  • + BunnyWay d.o.o. (Bunny.net) (Content Delivery Network)
  • + G-Core Labs S.A. (Content Delivery Network)
  • + Amazon Web Services EMEA SARL (Email Delivery)
  • + Microsoft Azure (Cloud AI and Telephony)
  • + easybell GmbH (Telephony)
  • + OpenAI (AI Model Inference)
  • + Mistral AI (AI Model Inference)
  • + Scaleway SAS (Cloud Infrastructure)
  • + Nebius Group N.V. (GPU Cloud Infrastructure)