R.ai Subprocessors
R.ai runs an AI phone agent and dashboard for restaurants, taking calls, orders and reservations. The subprocessor page describes these features, so this sentence is taken from it.
- Subprocessors
- 14
- Locations
- 1
- Categories
- 11
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Vapi | AI | Voice AI orchestration: real-time speech-to-text, LLM and text-to-speech |
 United States
|
Call audio (excluding payment portion), transcripts, prompt and response data, caller phone number |
| Twilio | Communications | Inbound and outbound telephony and SMS; sender of order-confirmation messages | – | Caller phone number and call metadata |
| Stripe | Payment Processing | Customer card payments and restaurant subscription billing (tokenized) | – | Caller-provided card payment tokens and billing data |
| Resend | Transactional email: account confirmations, password resets, billing notices, system alerts |
United States
|
Customer email address and email content | |
| Pusher | Communications | Realtime message delivery to dashboard and marketing-site live chat | – | Live-chat visitor messages and dashboard updates |
| Clerk | Authentication | Authentication and user-session management for the dashboard |
United States
|
Email address, hashed password, session metadata, sign-in events |
| Neon | Database | Managed Postgres database hosting: primary data store |
United States
|
All customer data, order data and caller records, encrypted at rest |
| Vercel | Cloud Infrastructure | Application hosting, edge networking and blob storage for call audio recordings | – | Server logs (IP, user agent) and call audio recordings |
| OpenAI | AI | LLM inference for the telephone agent, speech transcription (Whisper) and text embeddings |
United States
|
Call transcripts, call audio, system prompts and caller order history |
| Anthropic | AI | LLM inference for the Ask R.ai assistant, call summaries, inbound-message handling and de-identification |
United States
|
Prompt and response data, including call transcripts |
| Meta | Social Media | WhatsApp Business Platform: delivery of WhatsApp ordering, reservation and order-status messages (where enabled) | – | – |
| ItsaCheckmate | Point of Sale | Point-of-sale order aggregation for restaurants configured on this path | – | – |
| Sentry | Error Tracking | Application error monitoring for the marketing site and dashboard |
United States
|
Stack traces, error context and redacted request metadata |
| PostHog | Analytics | Product analytics for the marketing site and dashboard | – | Page-view and click events, anonymized session metadata |
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Summary
14
Total Subprocessors
1
Locations
11
Categories
50%
in United States
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