Icertis Subprocessors
Icertis is an enterprise contract intelligence and contract lifecycle management (CLM) software company.
- Subprocessors
- 17
- Locations
- 5
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Cloud Steam GmbH (ECfOS) | Outsourcing | Provision of Support Services |
 Switzerland
Bosnia and Herzegovina
|
– |
| STL Digital Limited | Consulting | Provision of Professional Services (Staff Augmentation, using Icertis IT infrastructure) |
 India
|
– |
| ServiceNow Inc. | IT Service Management | Provision of Support Services (Icertis third party software to manage Support Tickets) |
 United States
|
– |
| Twilio Inc. | Communications | SendGrid email delivery service for outbound email notifications; Segment Customer Data Platform |
United States
|
email address, content of notification, IP address |
| Microsoft Corporation | Cloud Infrastructure | Cloud provider of ICI; search, cloud infrastructure and AI services; cloud infrastructure hosting for Vera Engage |
India
United States
|
personal data in contract files, user chat exchange content, customer documents |
| Whatfix Private Limited | Product | Provision of the Digital Adoption Platform (DAP) for Icertis Academy SKUs |
India
|
– |
| Litmos US, L.P. | Education | Issuing course completion certificates for participants in the Icertis Academy program |
United States
|
– |
| EdInvent, Inc. dba Accredible | Education | Issuing and maintaining digital badges and certificates in the Icertis Academy program |
United States
|
– |
| PropelAuth Inc. | Authentication | Authentication of users |
United States
|
user business email addresses and name of user |
| Google Ireland Ltd. | Cloud Infrastructure | Search, cloud infrastructure and AI service provider; hosts Anthropic's Claude models via Google Vertex AI in the EU | Ireland (EU) | personal data in contract files or entered by the user in the chat exchange |
| Amazon Web Services Inc. | Cloud Infrastructure | Cloud infrastructure hosting services of Vera Engage for legacy stand-alone subscribers |
United States
|
– |
| Reducto, Inc. | AI | OCR processing of personal data in contract files |
United States
|
personal data in contract files |
| Perplexity AI, Inc. | AI | AI-enabled internet search |
United States
|
personal data in user chat content; personal data on the internet (only for users that opted in) |
| Functional Software, Inc. d/b/a Sentry | Error Tracking | Error reporting and debugging |
United States
|
user business email address and IP addresses |
| LangFuse Inc. | AI | Error reporting and debugging |
United States
|
user business email address and IP addresses; personal data in user chat content |
| Mixpanel Inc. | Analytics | Usage patterns |
United States
|
user business email address and IP addresses |
| Elasticsearch Inc. | Search | AI processing of customer documents |
United States
|
personal data in user documents |
No subprocessors match your filters.
Your data may flow beyond direct subprocessors. Click to expand and see the chain.
Loading data flow...
No changes recorded yet. Changes will appear here after the next scan detects updates.