Icertis Subprocessors
Icertis is an enterprise contract intelligence and contract lifecycle management (CLM) software company.
- Subprocessors
- 17
- Locations
- 5
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Cloud Steam GmbH (ECfOS) | Outsourcing | Provision of Support Services |
 Switzerland
Bosnia and Herzegovina
|
– |
| STL Digital Limited | Consulting | Provision of Professional Services (Staff Augmentation, using Icertis IT infrastructure) |
 India
|
– |
| ServiceNow Inc. | IT Service Management | Provision of Support Services (Icertis third party software to manage Support Tickets) |
 United States
|
– |
| Twilio Inc. | Communications | SendGrid email delivery service for outbound email notifications; Segment Customer Data Platform |
United States
|
email address, content of notification, IP address |
| Microsoft Corporation | Cloud Infrastructure | Cloud provider of ICI; search, cloud infrastructure and AI services; cloud infrastructure hosting for Vera Engage |
India
United States
|
personal data in contract files, user chat exchange content, customer documents |
| Whatfix Private Limited | Product | Provision of the Digital Adoption Platform (DAP) for Icertis Academy SKUs |
India
|
– |
| Litmos US, L.P. | Education | Issuing course completion certificates for participants in the Icertis Academy program |
United States
|
– |
| EdInvent, Inc. dba Accredible | Education | Issuing and maintaining digital badges and certificates in the Icertis Academy program |
United States
|
– |
| PropelAuth Inc. | Authentication | Authentication of users |
United States
|
user business email addresses and name of user |
| Google Ireland Ltd. | Cloud Infrastructure | Search, cloud infrastructure and AI service provider; hosts Anthropic's Claude models via Google Vertex AI in the EU | Ireland (EU) | personal data in contract files or entered by the user in the chat exchange |
| Amazon Web Services Inc. | Cloud Infrastructure | Cloud infrastructure hosting services of Vera Engage for legacy stand-alone subscribers |
United States
|
– |
| Reducto, Inc. | AI | OCR processing of personal data in contract files |
United States
|
personal data in contract files |
| Perplexity AI, Inc. | AI | AI-enabled internet search |
United States
|
personal data in user chat content; personal data on the internet (only for users that opted in) |
| Functional Software, Inc. d/b/a Sentry | Error Tracking | Error reporting and debugging |
United States
|
user business email address and IP addresses |
| LangFuse Inc. | AI | Error reporting and debugging |
United States
|
user business email address and IP addresses; personal data in user chat content |
| Mixpanel Inc. | Analytics | Usage patterns |
United States
|
user business email address and IP addresses |
| Elasticsearch Inc. | Search | AI processing of customer documents |
United States
|
personal data in user documents |
No subprocessors match your filters.
November 9, 2026
+17 added
- + Cloud Steam GmbH (ECfOS) (Outsourcing)
- + STL Digital Limited (Consulting)
- + ServiceNow Inc. (IT Service Management)
- + Twilio Inc. (Communications)
- + Microsoft Corporation (Cloud Infrastructure)
- + Whatfix Private Limited (Product)
- + Litmos US, L.P. (Education)
- + EdInvent, Inc. dba Accredible (Education)
- + PropelAuth Inc. (Authentication)
- + Google Ireland Ltd. (Cloud Infrastructure)
- + Amazon Web Services Inc. (Cloud Infrastructure)
- + Reducto, Inc. (AI)
- + Perplexity AI, Inc. (AI)
- + Functional Software, Inc. d/b/a Sentry (Error Tracking)
- + LangFuse Inc. (AI)
- + Mixpanel Inc. (Analytics)
- + Elasticsearch Inc. (Search)