Humanforce Holdings Pty Ltd Subprocessors
Humanforce provides workforce management software including WFM, HR, Talent, and Benefits modules for employee management.
- Subprocessors
- 33
- Locations
- 9
- Categories
- 18
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Hosting and storage of employee data within the Humanforce system |
|
All PII Data |
| Microsoft Office 365 ↗ | Productivity | Email and Communication |
|
No personal data, customer correspondence and metadata only. |
| Atlassian Cloud ↗ | Productivity | Team collaboration and ticketing |
|
No personal data, internal correspondence and metadata only. |
| Slack ↗ | Communications | Collaboration |
|
No personal data, internal correspondence and metadata only. |
| Amplitude ↗ | Analytics | Product analytics |
|
Digital adoption and engagement data (user activities within the product), de-identified. |
| Captivate IQ ↗ | Sales | Sales commission software |
|
Customer agreement metadata, no personal data. |
| Asana ↗ | Productivity | Customer Implementation project management tool |
|
Shared access with the customer during implementation. It is not generally used for sharing personal data but occasionally incidentally shared by customers themselves. |
| Brain Payroll UK Limited ↗ | Payroll | Payroll |
|
Applies only where the UK Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. |
| Emapta ↗ | Customer Support | Customer support |
|
No customer data is shared with the subprocessor. |
| Figma ↗ | Design | Collaboration and design interface |
|
No customer data is shared with the subprocessor. |
| Hubspot ↗ | CRM | Customer Relationship management |
|
Engagement data with the public Humanforce website only. |
| Intercom ↗ | Customer Support | Customer support | Australia (US Ireland regions available) | Only in use for Thrive(Benefits). |
| Mavenlink (now Kantata) ↗ | Professional services | Professional services cloud purpose-built technology to track professional services |
|
During implementation, all PII data. |
| Maxio LLC (Formely Chargify LLC) ↗ | Billing | Subscription management |
|
Customer contact details, billing information and transaction data. |
| PandaDoc ↗ | Documents | Managing, tracking and digitally signing documents. |
|
Processing and storage of customer agreements. Only personal data related to such (signatures, names, dates). |
| Payroll Metrics ↗ | Payroll | Payroll |
|
Applies only where the AU Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor. |
| Streamkap ↗ | Data Platform | Data replication |
|
If Humanforce Intelligence is purchased, all PII data. |
| Thoughtspot ↗ | Analytics | Data Visualisation |
|
If Humanforce Intelligence is purchased, all PII data. |
| Tomorrow's People ↗ | Professional services | Professional services and support |
|
Implementation partner. Full access to personal data when engaged as a third party with the customer. |
| Xero ↗ | Accounting | Financial System |
|
No personal data outside of billing contacts, used for billing UK customers. |
| Zapier ↗ | Automation | Configurable Customer Eco-system integration tool. |
|
Unless specifically purchased, no customer data is shared with the subprocessor. If purchased, the type of personal data is described in the associated SOW. Logs of data transfer are only stored for 30 days. |
| Zendesk ↗ | Customer Support | Customer Support and help desk system |
|
Personal data is often shared to diagnose and troubleshoot software bugs. It can include any PII and discussions of activities within the platforms. |
| Pinpoint ↗ | Professional services | Professional services and support |
|
Implementation partner. Full access to personal data when engaged as a third party with the customer. |
| Productboard ↗ | Product | product insight generation—summaries, spec drafting, and insight discovery. |
|
Note and feature content only (no customer or identifying metadata). |
| Cintra HR & Payroll Services Limited ↗ | Professional services | Professional services and support | Ireland (EU) | Implementation partner. Full access to personal data when engaged as a third party with the customer. |
| Sugar CRM ↗ | Sales | Sales automation workflow |
|
Personal data for customers' primary contacts and customer metadata only. |
| SuperAPI ↗ | Fintech | Collection and verification of Superannuation |
|
Tax, superannuation, and payroll data. Available only in Australia and purchased explicitly by the customer. |
| Stream ↗ | Communications | Chats & Messaging within WFM product | – | – |
| Elephant Group | Professional services | Professional services and support |
|
Implementation partner. Full access to personal data when engaged as a third party with the customer. |
| WalkMe ↗ | Product | Digital adoption analytics and workflow engagement within applications. |
|
User interaction logs, session and environment metadata, user/browser identifiers. |
| Gainsight ↗ | Customer Success | Customer Relationship, support and analytics services |
|
Digital adoption and engagement data (user activities within the product). |
| Segment ↗ | Analytics | Application event collection. |
|
Application event data. |
| SolvedBy.Ai ↗ | Analytics | DDR | – | DDR data. |
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Summary
33
Total Subprocessors
9
Locations
18
Categories
58%
in United States
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