Humanforce Holdings Pty Ltd Subprocessors

Humanforce provides workforce management software including WFM, HR, Talent, and Benefits modules for employee management.

HR Tech humanforce.com
Subprocessors
33
Locations
9
Categories
18
Last scanned

33 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Hosting and storage of employee data within the Humanforce system Australia Ireland United States All PII Data
Microsoft Office 365 ↗ Productivity Email and Communication Australia No personal data, customer correspondence and metadata only.
Atlassian Cloud ↗ Productivity Team collaboration and ticketing Australia No personal data, internal correspondence and metadata only.
Slack ↗ Communications Collaboration Australia No personal data, internal correspondence and metadata only.
Amplitude ↗ Analytics Product analytics United States Digital adoption and engagement data (user activities within the product), de-identified.
Captivate IQ ↗ Sales Sales commission software United States Customer agreement metadata, no personal data.
Asana ↗ Productivity Customer Implementation project management tool United States Shared access with the customer during implementation. It is not generally used for sharing personal data but occasionally incidentally shared by customers themselves.
Brain Payroll UK Limited ↗ Payroll Payroll United Kingdom Applies only where the UK Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor.
Emapta ↗ Customer Support Customer support Philippines No customer data is shared with the subprocessor.
Figma ↗ Design Collaboration and design interface United States No customer data is shared with the subprocessor.
Hubspot ↗ CRM Customer Relationship management United States Engagement data with the public Humanforce website only.
Intercom ↗ Customer Support Customer support Australia (US Ireland regions available) Only in use for Thrive(Benefits).
Mavenlink (now Kantata) ↗ Professional services Professional services cloud purpose-built technology to track professional services United States During implementation, all PII data.
Maxio LLC (Formely Chargify LLC) ↗ Billing Subscription management United States Customer contact details, billing information and transaction data.
PandaDoc ↗ Documents Managing, tracking and digitally signing documents. United States Processing and storage of customer agreements. Only personal data related to such (signatures, names, dates).
Payroll Metrics ↗ Payroll Payroll Australia Applies only where the AU Payroll module is purchased. Where purchased, data shared is limited to payroll data processed through the Payroll Solution to the extent required to deliver the Payroll Services. Where not purchased, no customer data is shared with this subprocessor.
Streamkap ↗ Data Platform Data replication United States If Humanforce Intelligence is purchased, all PII data.
Thoughtspot ↗ Analytics Data Visualisation United States If Humanforce Intelligence is purchased, all PII data.
Tomorrow's People ↗ Professional services Professional services and support Australia New Zealand Implementation partner. Full access to personal data when engaged as a third party with the customer.
Xero ↗ Accounting Financial System United States No personal data outside of billing contacts, used for billing UK customers.
Zapier ↗ Automation Configurable Customer Eco-system integration tool. United States Unless specifically purchased, no customer data is shared with the subprocessor. If purchased, the type of personal data is described in the associated SOW. Logs of data transfer are only stored for 30 days.
Zendesk ↗ Customer Support Customer Support and help desk system United States Personal data is often shared to diagnose and troubleshoot software bugs. It can include any PII and discussions of activities within the platforms.
Pinpoint ↗ Professional services Professional services and support Australia Implementation partner. Full access to personal data when engaged as a third party with the customer.
Productboard ↗ Product product insight generation—summaries, spec drafting, and insight discovery. United States Note and feature content only (no customer or identifying metadata).
Cintra HR & Payroll Services Limited ↗ Professional services Professional services and support Ireland (EU) Implementation partner. Full access to personal data when engaged as a third party with the customer.
Sugar CRM ↗ Sales Sales automation workflow United States Personal data for customers' primary contacts and customer metadata only.
SuperAPI ↗ Fintech Collection and verification of Superannuation Australia Tax, superannuation, and payroll data. Available only in Australia and purchased explicitly by the customer.
Stream ↗ Communications Chats & Messaging within WFM product – –
Elephant Group Professional services Professional services and support Australia New Zealand United Kingdom Implementation partner. Full access to personal data when engaged as a third party with the customer.
WalkMe ↗ Product Digital adoption analytics and workflow engagement within applications. United States User interaction logs, session and environment metadata, user/browser identifiers.
Gainsight ↗ Customer Success Customer Relationship, support and analytics services United States Digital adoption and engagement data (user activities within the product).
Segment ↗ Analytics Application event collection. United States Application event data.
SolvedBy.Ai ↗ Analytics DDR – DDR data.

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