HR for Health Subprocessors
HR software and services platform for healthcare organisations.
- Subprocessors
- 17
- Locations
- 4
- Categories
- 12
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Cloud infrastructure and hosting environment for the SaaS solution, including data storage, backup and related services |
|
Customer data hosted on the platform (storage, backup) |
| Atlassian ↗ | Productivity | Project tracking, ticketing and collaboration tools (Jira, Confluence) for issue management and customer support ticketing |
|
Support tickets, issue and collaboration records |
| Salesforce ↗ | CRM | CRM platform for business contacts, leads, prospects and customers |
|
Contact and customer business records |
| Adobe Sign ↗ | Documents | E-signature and document execution services |
|
Signed contracts and documents, signer details |
| Pendo ↗ | Analytics | In-app usage analytics and user engagement tracking |
|
User interaction and usage data within the SaaS product |
| Stripe ↗ | Payment Processing | Online payment processing for subscription billing and transactions |
|
Payment information |
| IBEX Global Solutions ↗ | Customer Support | Outsourced technical support, call center and help desk services |
|
Limited access to customer data needed for troubleshooting |
| Dialpad ↗ | Communications | Telephony, conferencing and call-recording services |
|
Call data, call recordings and transcripts, web meeting data |
| Google Workspace ↗ | Productivity | Company email, document collaboration, file storage and AI-assisted productivity tools; cloud hosting for ancillary processing |
|
Email, documents and files, collaboration data |
| Xero ↗ | Accounting | Cloud accounting and bookkeeping, invoicing, expense management and financial records for billing |
|
Billing and financial records |
| Zapier ↗ | Automation | Workflow automation passing low-risk information such as contact details and customer support metadata between internal systems |
|
Contact details and customer support metadata |
| Alcor-BPO ↗ | Outsourced Engineering | Outsourced software engineering, technical contracting and Employer of Record services |
|
Potential access to systems containing customer data for development, testing and infrastructure maintenance |
| Newfire Global Partners ↗ | Outsourced Engineering | Outsourced software engineering, technical contracting and Employer of Record services |
|
Potential access to systems containing customer data for development, testing and infrastructure maintenance |
| Intercom ↗ | Customer Support | AI-powered chat for customer support, accessing select application API endpoints to retrieve customer-relevant information within permission limits |
|
Customer-relevant account information retrieved for support inquiries |
| Make ↗ | Automation | Workflow automation and data integration connecting internal applications (CRM, support, billing) |
|
Limited customer or business metadata needed to trigger workflows |
| Anthropic ↗ | AI | Generative AI models for reasoning, content creation, data summarization and code assistance |
|
Prompts and data submitted to AI models |
| OpenAI ↗ | AI | Large language model APIs for text generation, natural language processing and data analysis |
|
User prompts and context data |
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