HR for Health Subprocessors

HR software and services platform for healthcare organisations.

Subprocessors
17
Locations
4
Categories
12
Last scanned

17 subprocessors

Name Category Purpose Location Data processed
Amazon Web Services ↗ Cloud Infrastructure Cloud infrastructure and hosting environment for the SaaS solution, including data storage, backup and related services United States Customer data hosted on the platform (storage, backup)
Atlassian ↗ Productivity Project tracking, ticketing and collaboration tools (Jira, Confluence) for issue management and customer support ticketing United States Support tickets, issue and collaboration records
Salesforce ↗ CRM CRM platform for business contacts, leads, prospects and customers United States Contact and customer business records
Adobe Sign ↗ Documents E-signature and document execution services United States Signed contracts and documents, signer details
Pendo ↗ Analytics In-app usage analytics and user engagement tracking United States User interaction and usage data within the SaaS product
Stripe ↗ Payment Processing Online payment processing for subscription billing and transactions United States Payment information
IBEX Global Solutions ↗ Customer Support Outsourced technical support, call center and help desk services United States Limited access to customer data needed for troubleshooting
Dialpad ↗ Communications Telephony, conferencing and call-recording services United States Call data, call recordings and transcripts, web meeting data
Google Workspace ↗ Productivity Company email, document collaboration, file storage and AI-assisted productivity tools; cloud hosting for ancillary processing United States Email, documents and files, collaboration data
Xero ↗ Accounting Cloud accounting and bookkeeping, invoicing, expense management and financial records for billing New Zealand Billing and financial records
Zapier ↗ Automation Workflow automation passing low-risk information such as contact details and customer support metadata between internal systems United States Contact details and customer support metadata
Alcor-BPO ↗ Outsourced Engineering Outsourced software engineering, technical contracting and Employer of Record services United Kingdom Potential access to systems containing customer data for development, testing and infrastructure maintenance
Newfire Global Partners ↗ Outsourced Engineering Outsourced software engineering, technical contracting and Employer of Record services United States Potential access to systems containing customer data for development, testing and infrastructure maintenance
Intercom ↗ Customer Support AI-powered chat for customer support, accessing select application API endpoints to retrieve customer-relevant information within permission limits United States Customer-relevant account information retrieved for support inquiries
Make ↗ Automation Workflow automation and data integration connecting internal applications (CRM, support, billing) Czechia Limited customer or business metadata needed to trigger workflows
Anthropic ↗ AI Generative AI models for reasoning, content creation, data summarization and code assistance United States Prompts and data submitted to AI models
OpenAI ↗ AI Large language model APIs for text generation, natural language processing and data analysis United States User prompts and context data

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