Hero Health Subprocessors
Patient messaging, online booking and clinical workflow platform for NHS GP practices and private healthcare providers, integrated with EHR systems.
- Subprocessors
- 24
- Locations
- 5
- Categories
- 17
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud Infrastructure | Cloud hosting (features: Entire app) |
 United Kingdom
|
| FireText Communications Ltd | SMS Messaging | Clinician to patient SMS (features: Messaging, Batch messaging) |
United Kingdom
|
| Microsoft 365 | Clinician to patient email (features: Messaging, Batch messaging) |
United Kingdom
|
|
| Whereby Ltd. | Video Conferencing | Video consultations (features: Video) | EEA |
| Heroku (Salesforce, Inc.) | Cloud Infrastructure | Cloud platform as a service (PaaS) hosting (features: Hosting services) | EEA |
| New Relic, Inc. | Monitoring | Software analytics and production monitoring of application performance (features: Production monitoring tools) | EEA |
| Kinde | Identity and Authentication | Secure sign-in and identity provider for admin users (admin email and Kinde user/org identifiers) (features: Admin sign-in) |
United Kingdom
|
| Vercel | Cloud Infrastructure | Cloud hosting (features: Hosting services) |
United Kingdom
|
| Rollbar | Monitoring | Error logging (features: Production monitoring tools) |
 European Union
|
| CloudGateway | Networking | HSCN connectivity (features: Networking infrastructure) |
United Kingdom
|
| PostHog | Product Analytics | App monitoring (features: Production monitoring tools) |
European Union
|
| EMIS Health | EHR Integration | Clinical system (EHR) integration: availability sync, booking, write-to-record |
United Kingdom
|
| TPP (SystmOne) | EHR Integration | Clinical system (EHR) integration: availability sync and booking |
United Kingdom
|
| NHS Personal Demographics Service (PDS) | NHS Services | Patient demographic lookups and verification | UK (NHS Digital infrastructure) |
| NHS Notify | Notifications | Patient notification delivery via NHS Notify channel (where enabled) |
United Kingdom
|
| GP Connect | NHS Services | NHS API used to register patients as temporary patients in the EHR; PDS-verified identity data sent outbound only |
United Kingdom
|
| Pharmacierge | Pharmacy | Online pharmacy fulfilment of e-prescriptions (private practice, where enabled) |
United Kingdom
|
| Twilio Inc. | SMS Messaging | Clinician to patient SMS and automated SMS (optional) (features: Messaging, Batch messaging, Invoicing) |
 United States
|
| Signature Healthcare Services Limited | Prescribing | Electronic prescription service (features: Private prescribing) |
United Kingdom
|
| Healthcode | Insurance Billing | Insurance billing submission (private practice) |
United Kingdom
|
| Chemist4U | Pharmacy | Online pharmacy fulfilment of e-prescriptions (private practice, where enabled) |
United Kingdom
|
| ProductLane | Customer Messaging | Customer messaging platform (features: User engagement / customer support) |
European Union
|
| Attio | CRM | Customer management and data visualisation (features: Customer support, commercial) |
United Kingdom
|
| Metabase | Data Analytics | Data analytics (features: Support / analytics) |
European Union
|
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