Hero Health Subprocessors

Patient messaging, online booking and clinical workflow platform for NHS GP practices and private healthcare providers, integrated with EHR systems.

Healthcare SaaS herohealth.net
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Subprocessors
24
Locations
5
Categories
17
Last scanned

24 subprocessors

Name Category Purpose Location
Amazon Web Services, Inc. Cloud Infrastructure Cloud hosting (features: Entire app) United Kingdom
FireText Communications Ltd SMS Messaging Clinician to patient SMS (features: Messaging, Batch messaging) United Kingdom
Microsoft 365 Email Clinician to patient email (features: Messaging, Batch messaging) United Kingdom
Whereby Ltd. Video Conferencing Video consultations (features: Video) EEA
Heroku (Salesforce, Inc.) Cloud Infrastructure Cloud platform as a service (PaaS) hosting (features: Hosting services) EEA
New Relic, Inc. Monitoring Software analytics and production monitoring of application performance (features: Production monitoring tools) EEA
Kinde Identity and Authentication Secure sign-in and identity provider for admin users (admin email and Kinde user/org identifiers) (features: Admin sign-in) United Kingdom
Vercel Cloud Infrastructure Cloud hosting (features: Hosting services) United Kingdom
Rollbar Monitoring Error logging (features: Production monitoring tools) European Union
CloudGateway Networking HSCN connectivity (features: Networking infrastructure) United Kingdom
PostHog Product Analytics App monitoring (features: Production monitoring tools) European Union
EMIS Health EHR Integration Clinical system (EHR) integration: availability sync, booking, write-to-record United Kingdom
TPP (SystmOne) EHR Integration Clinical system (EHR) integration: availability sync and booking United Kingdom
NHS Personal Demographics Service (PDS) NHS Services Patient demographic lookups and verification UK (NHS Digital infrastructure)
NHS Notify Notifications Patient notification delivery via NHS Notify channel (where enabled) United Kingdom
GP Connect NHS Services NHS API used to register patients as temporary patients in the EHR; PDS-verified identity data sent outbound only United Kingdom
Pharmacierge Pharmacy Online pharmacy fulfilment of e-prescriptions (private practice, where enabled) United Kingdom
Twilio Inc. SMS Messaging Clinician to patient SMS and automated SMS (optional) (features: Messaging, Batch messaging, Invoicing) United States
Signature Healthcare Services Limited Prescribing Electronic prescription service (features: Private prescribing) United Kingdom
Healthcode Insurance Billing Insurance billing submission (private practice) United Kingdom
Chemist4U Pharmacy Online pharmacy fulfilment of e-prescriptions (private practice, where enabled) United Kingdom
ProductLane Customer Messaging Customer messaging platform (features: User engagement / customer support) European Union
Attio CRM Customer management and data visualisation (features: Customer support, commercial) United Kingdom
Metabase Data Analytics Data analytics (features: Support / analytics) European Union
November 8, 2026
+24 added
  • + Amazon Web Services, Inc. (Cloud Infrastructure)
  • + FireText Communications Ltd (SMS Messaging)
  • + Microsoft 365 (Email)
  • + Whereby Ltd. (Video Conferencing)
  • + Heroku (Salesforce, Inc.) (Cloud Infrastructure)
  • + New Relic, Inc. (Monitoring)
  • + Kinde (Identity and Authentication)
  • + Vercel (Cloud Infrastructure)
  • + Rollbar (Monitoring)
  • + CloudGateway (Networking)
  • + PostHog (Product Analytics)
  • + EMIS Health (EHR Integration)
  • + TPP (SystmOne) (EHR Integration)
  • + NHS Personal Demographics Service (PDS) (NHS Services)
  • + NHS Notify (Notifications)
  • + GP Connect (NHS Services)
  • + Pharmacierge (Pharmacy)
  • + Twilio Inc. (SMS Messaging)
  • + Signature Healthcare Services Limited (Prescribing)
  • + Healthcode (Insurance Billing)
  • + Chemist4U (Pharmacy)
  • + ProductLane (Customer Messaging)
  • + Attio (CRM)
  • + Metabase (Data Analytics)