Herald Subprocessors
Herald is an AI-powered customer support and engagement platform that helps teams manage customer conversations and support operations.
- Subprocessors
- 6
- Categories
- 6
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Google Cloud Platform | Cloud Infrastructure | Securely host our infrastructure, ensuring reliable data storage, processing, and availability | – |
| Slack | Communications | Secure team communication and collaboration, which may involve processing limited customer data for support and operational purposes | – |
| Google Workspace | Productivity | Secure email, document management, and collaboration, which may involve processing customer data for communication and operational purposes | – |
| Elastic | Search | Secure storage of customer-provided data for the purposes of indexing and retrieval | – |
| PlanetScale | Database | Secure storage of customer conversations, ensuring reliable data storage | – |
| OpenAI | AI | Scalable inference for OpenAI proprietary language models | – |
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