Herald Subprocessors

Herald is an AI-powered customer support and engagement platform that helps teams manage customer conversations and support operations.

Customer Support SaaS herald.dev
Subprocessors
6
Categories
6
Last scanned

6 subprocessors

Name Category Purpose Location
Google Cloud Platform Cloud Infrastructure Securely host our infrastructure, ensuring reliable data storage, processing, and availability –
Slack Communications Secure team communication and collaboration, which may involve processing limited customer data for support and operational purposes –
Google Workspace Productivity Secure email, document management, and collaboration, which may involve processing customer data for communication and operational purposes –
Elastic Search Secure storage of customer-provided data for the purposes of indexing and retrieval –
PlanetScale Database Secure storage of customer conversations, ensuring reliable data storage –
OpenAI AI Scalable inference for OpenAI proprietary language models –
November 10, 2026
+6 added
  • + Google Cloud Platform (Cloud Infrastructure)
  • + Slack (Communications)
  • + Google Workspace (Productivity)
  • + Elastic (Search)
  • + PlanetScale (Database)
  • + OpenAI (AI)