Graine AI Subprocessors
Graine AI is a voice agent and AI business platform that provides in-app agents and voice agents for customer interactions.
- Subprocessors
- 57
- Locations
- 9
- Categories
- 13
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Amazon Web Services | Cloud Infrastructure | Hosting for the call platform: compute, load balancing, an execution store, and stored audio and documents | India (Mumbai) | Call details, phone numbers, transcripts, agent settings, stored audio, invoices and business-verification documents |
| Amazon Web Services: Secrets Manager | Cloud Infrastructure | Stores API keys, and the carrier and push credentials that customers connect | United States (N. Virginia) for API keys India (Mumbai) for carrier push credentials | API keys; carrier account credentials; push-notification credentials |
| MongoDB Atlas | Database | Primary database | On request | Agent settings; call records, transcripts and their analysis; contacts and campaigns, including phone numbers; the audit trail |
| Wasabi | Cloud Infrastructure | Object storage for call recordings and voice-clone samples |
 United Kingdom
|
Call recordings; voice samples |
| Vercel | Cloud Infrastructure | Hosts the website and dashboard and the endpoints the in-app SDK and web widget use; page-view analytics and speed measurements, with consent | India (Mumbai) for the dashboard's main API functions others on request | Dashboard sessions; workspace users' account details; in-app session requests; page views |
| Neon | Database | The dashboard's database | On request | Workspace users and organisations; billing and invoices; workflows; consent records; the dashboard activity log; requests sent through the website |
| LanceDB Cloud | Database | Search index for agent knowledge bases | United States (N. Virginia) | Text chunks and embeddings of the documents a customer uploads |
| Microsoft Azure OpenAI | AI | Language model for the agents that use it, and for post-call summaries, translation, analysis and checks | On request | Conversation text and transcripts; prompts, including the variables a customer supplies |
| OpenAI | AI | Language-model fallback, and the dashboard's call evaluations, assistant and voice-studio helper | On request | Transcripts; prompts; evaluation conversations |
| Groq | AI | Language model for agents that select it, and a last-resort fallback | On request | Transcripts; prompts |
| Sarvam AI | AI | Speech-to-text, text-to-speech, language detection, transliteration, a language model when selected, and reading uploaded knowledge-base documents | On request | Call audio; transcripts; text to be spoken; uploaded documents |
| Deepgram | AI | Speech-to-text (the platform's fallback), and text-to-speech when selected | On request | Call audio; text to be spoken |
| Gnani | AI | Speech-to-text when selected for an agent | On request | Call audio |
| ElevenLabs | AI | Text-to-speech, and speech-to-text when selected | On request | Text to be spoken; call audio when used for speech-to-text |
| Cartesia | AI | Text-to-speech, and voice cloning for the Voice Library | On request | Text to be spoken; recordings submitted for cloning |
| TimePay | AI | Text-to-speech when selected for an agent | On request | Text to be spoken |
| Amazon Web Services: Polly | AI | Fallback text-to-speech when an agent has no voice set | India (Mumbai) | Text to be spoken |
| mem0 | AI | Agent memory for returning users, only when a customer turns memory on for an agent | On request | Redacted facts from conversations, keyed by a one-way hashed user id |
| jambonz.cloud | Communications | Call control and media for workspaces set up on the hosted voice network | On request | Call audio; phone numbers; call events |
| Exotel | Communications | Telephone carrier, on the customer's Exotel account or Graine's | On request | Call audio; phone numbers; the carrier's own call recordings |
| Twilio | Communications | Telephone carrier, where one is set up for a workspace | On request | Call audio; phone numbers |
| Metered | Communications | Relays web and in-app calls when a direct connection isn't possible | On request | Encrypted call media in transit; IP addresses |
| Stytch | Authentication | Sign-in for workspace users | On request | Names, email addresses, workspace membership and sessions |
| Brevo | Email: invitations, sign-in codes, approval notices, invoices, alerts and the replies to the website's forms | On request | Names; email addresses; invoice details | |
| OneSignal | Push Notifications | Browser notifications for the approvals inbox, for people who turn them on | On request | The member id, the browser's notification subscription, and the notification's text, which can name a colleague and an agent or campaign |
| PayU | Payment Processing | Payments for wallet top-ups | On request | Payer name, email address and phone number; the amount |
| Surepass | Identity | Checks a GSTIN during business verification | On request | GSTIN and registered business details |
| Crisp | Customer Support | Support chat on the website and in the dashboard, once the user agrees to it | On request | Name, email address and chat messages |
| Google Analytics | Analytics | Website analytics, when switched on and once the visitor agrees to it | On request | Page views; IP address; device details |
| ipapi.co | Data Enrichment | Shows the viewer's approximate location in Call History | On request | The viewer's IP address |
| Google Fonts, jsDelivr, Cloudinary, Tencent EdgeOne | Cloud Infrastructure | Fonts and static files for the website and dashboard | On request | The visitor's IP address |
| Better Stack | Monitoring | Uptime heartbeats, and log storage when enabled | On request | Service logs, which can contain phone numbers and fragments of transcripts until masked logging is fully rolled out |
| Anthropic | AI | Alternative language model for agents | On request | Prompts; conversation text |
| Google Gemini | AI | Alternative language model for agents | On request | Prompts; conversation text |
| Together AI | AI | Alternative language model for agents | On request | Prompts; conversation text |
| OpenRouter | AI | Alternative language model for agents | On request | Prompts; conversation text |
| AWS Bedrock | AI | Alternative language model for agents | On request | Prompts; conversation text |
| Cohere | AI | Alternative language model for agents | On request | Prompts; conversation text |
| DeepInfra | AI | Alternative language model for agents | On request | Prompts; conversation text |
| Perplexity | AI | Alternative language model for agents | On request | Prompts; conversation text |
| DeepSeek | AI | Alternative language model for agents | On request | Prompts; conversation text |
| Fireworks AI | AI | Alternative language model for agents | On request | Prompts; conversation text |
| AssemblyAI | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Gladia | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Soniox | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Kalpa | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Maya | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Navana | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Gemini | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Azure AI Speech | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Smallest.ai | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| Rime | AI | Alternative speech-to-text and text-to-speech provider | On request | Call audio; text to be spoken |
| TypeSafe | AI | Language-switch judge for multilingual agents | On request | Prompts or text |
| Firecrawl | AI | Web search in workflows and agent tools | On request | Search queries |
| Exa | AI | Web search in workflows and agent tools | On request | Search queries |
| Parallel | AI | Web search in workflows and agent tools | On request | Search queries |
| Tavily | AI | Web search in workflows and agent tools | On request | Search queries |
No subprocessors match your filters.
November 9, 2026
+57 added
- + Amazon Web Services (Cloud Infrastructure)
- + Amazon Web Services: Secrets Manager (Cloud Infrastructure)
- + MongoDB Atlas (Database)
- + Wasabi (Cloud Infrastructure)
- + Vercel (Cloud Infrastructure)
- + Neon (Database)
- + LanceDB Cloud (Database)
- + Microsoft Azure OpenAI (AI)
- + OpenAI (AI)
- + Groq (AI)
- + Sarvam AI (AI)
- + Deepgram (AI)
- + Gnani (AI)
- + ElevenLabs (AI)
- + Cartesia (AI)
- + TimePay (AI)
- + Amazon Web Services: Polly (AI)
- + mem0 (AI)
- + jambonz.cloud (Communications)
- + Exotel (Communications)
- + Twilio (Communications)
- + Metered (Communications)
- + Stytch (Authentication)
- + Brevo (Email)
- + OneSignal (Push Notifications)
- + PayU (Payment Processing)
- + Surepass (Identity)
- + Crisp (Customer Support)
- + Google Analytics (Analytics)
- + ipapi.co (Data Enrichment)
- + Google Fonts, jsDelivr, Cloudinary, Tencent EdgeOne (Cloud Infrastructure)
- + Better Stack (Monitoring)
- + Anthropic (AI)
- + Google Gemini (AI)
- + Together AI (AI)
- + OpenRouter (AI)
- + AWS Bedrock (AI)
- + Cohere (AI)
- + DeepInfra (AI)
- + Perplexity (AI)
- + DeepSeek (AI)
- + Fireworks AI (AI)
- + AssemblyAI (AI)
- + Gladia (AI)
- + Soniox (AI)
- + Kalpa (AI)
- + Maya (AI)
- + Navana (AI)
- + Gemini (AI)
- + Azure AI Speech (AI)
- + Smallest.ai (AI)
- + Rime (AI)
- + TypeSafe (AI)
- + Firecrawl (AI)
- + Exa (AI)
- + Parallel (AI)
- + Tavily (AI)