Gladly Subprocessors
Gladly is the people-centric customer service platform that unifies all communication into one lifelong conversation, helping brands build loyalty through personal, effective service.
- Subprocessors
- 18
- Categories
- 9
- Last scanned
| Name | Category | Purpose | Location |
|---|---|---|---|
| Amazon Web Services ↗ | Cloud Infrastructure | Provides cloud infrastructure and hosting services supporting the Gladly platform. | – |
| ElevenLabs | AI | Provides AI-powered voice synthesis services to support audio-based customer interactions. | – |
| DeepGram | AI | Provides speech recognition and audio processing services to support voice-based customer interactions. | – |
| Very Good Security ↗ | Security | Provides payment data tokenization and security services to facilitate secure customer payment collection. | – |
| Snowflake | Data Warehouse | Provides cloud data warehousing services supporting platform analytics and reporting. | – |
| Langsmith | AI | Provides AI observability and monitoring services supporting Gladly's AI-powered features. | – |
| Hex | Analytics | Provides data analysis and visualization services supporting platform operations and reporting. | – |
| Twilio | Communications | Provides cloud communications services supporting voice and SMS interactions. | – |
| OpenAI | AI | Provides AI-powered language processing services supporting platform features. | – |
| Cloudflare | Cloud Infrastructure | Provides network security and traffic management services supporting platform availability and protection. | – |
| MailGun | Provides cloud email delivery services supporting email-based customer interactions. | – | |
| Google Cloud Platform | Cloud Infrastructure | Provides cloud infrastructure and computing services supporting the Gladly platform. | – |
| Groq ↗ | AI | Provides AI inference services supporting platform features. | – |
| OpenRouter ↗ | AI | Provides AI model routing and processing services supporting platform features. | – |
| Anthropic | AI | Provides AI-powered language processing services supporting platform features. | – |
| Airbyte | Data Platform | Provides data integration services supporting platform data operations. | – |
| Vercel | Cloud Infrastructure | Provides cloud application hosting services supporting platform delivery. | – |
| Neon | Database | Serverless Postgres database for hosted services. | – |
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