Gladly Subprocessors

Gladly is the people-centric customer service platform that unifies all communication into one lifelong conversation, helping brands build loyalty through personal, effective service.

Customer service SaaS / CRM gladly.com
Subprocessors
18
Categories
9
Last scanned

18 subprocessors

Name Category Purpose Location
Amazon Web Services ↗ Cloud Infrastructure Provides cloud infrastructure and hosting services supporting the Gladly platform. –
ElevenLabs AI Provides AI-powered voice synthesis services to support audio-based customer interactions. –
DeepGram AI Provides speech recognition and audio processing services to support voice-based customer interactions. –
Very Good Security ↗ Security Provides payment data tokenization and security services to facilitate secure customer payment collection. –
Snowflake Data Warehouse Provides cloud data warehousing services supporting platform analytics and reporting. –
Langsmith AI Provides AI observability and monitoring services supporting Gladly's AI-powered features. –
Hex Analytics Provides data analysis and visualization services supporting platform operations and reporting. –
Twilio Communications Provides cloud communications services supporting voice and SMS interactions. –
OpenAI AI Provides AI-powered language processing services supporting platform features. –
Cloudflare Cloud Infrastructure Provides network security and traffic management services supporting platform availability and protection. –
MailGun Email Provides cloud email delivery services supporting email-based customer interactions. –
Google Cloud Platform Cloud Infrastructure Provides cloud infrastructure and computing services supporting the Gladly platform. –
Groq ↗ AI Provides AI inference services supporting platform features. –
OpenRouter ↗ AI Provides AI model routing and processing services supporting platform features. –
Anthropic AI Provides AI-powered language processing services supporting platform features. –
Airbyte Data Platform Provides data integration services supporting platform data operations. –
Vercel Cloud Infrastructure Provides cloud application hosting services supporting platform delivery. –
Neon Database Serverless Postgres database for hosted services. –
November 9, 2026
+18 added
  • + Amazon Web Services (Cloud Infrastructure)
  • + ElevenLabs (AI)
  • + DeepGram (AI)
  • + Very Good Security (Security)
  • + Snowflake (Data Warehouse)
  • + Langsmith (AI)
  • + Hex (Analytics)
  • + Twilio (Communications)
  • + OpenAI (AI)
  • + Cloudflare (Cloud Infrastructure)
  • + MailGun (Email)
  • + Google Cloud Platform (Cloud Infrastructure)
  • + Groq (AI)
  • + OpenRouter (AI)
  • + Anthropic (AI)
  • + Airbyte (Data Platform)
  • + Vercel (Cloud Infrastructure)
  • + Neon (Database)