Kanal Subprocessors
WhatsApp marketing and automation app for Shopify merchants, covering cart recovery, campaigns, order notifications and an AI agent.
- Subprocessors
- 18
- Locations
- 10
- Categories
- 13
- Last scanned
| Name | Category | Purpose | Location | Data processed |
|---|---|---|---|---|
| Meta Platforms Ireland Ltd. | Communications | WhatsApp Business Cloud API |
 Ireland
|
WhatsApp contact and message data |
| Shopify International Ltd. | E-commerce | E-commerce platform integration (orders, products, customers) |
Ireland
 Canada
|
Orders, products and customer data |
| 360dialog GmbH | Communications | Alternative WhatsApp Business Solution Provider |
 Germany
|
WhatsApp contact and message data |
| Stripe Payments Europe Ltd. | Payment Processing | Payment processing and billing | Ireland (EU customers) | Billing and payment data |
| OpenAI, L.L.C. | AI | AI features (embeddings, chat completions) |
 United States
|
Content submitted to AI features |
| HubSpot Ireland Ltd. | CRM | CRM integration |
Ireland
United States
|
Contact and customer data |
| Klaviyo, Inc. | Marketing | Marketing data sync (segments, events) |
United States
|
Customer segments and event data |
| Gorgias Inc. | Customer Support | Helpdesk integration |
United States
|
Customer support data |
| Attio Ltd. | CRM | CRM sync |
 United Kingdom
|
Contact and customer data |
| Functional Software, Inc. (Sentry) | Monitoring | Error monitoring and observability |
United States
|
Error and diagnostic data |
| Pusher Ltd. | Communications | WebSocket realtime infrastructure |
United Kingdom
United States
|
Realtime event data |
| Loops, Inc. | Transactional and marketing email delivery |
United States
|
Email addresses and email content | |
| FirstPromoter, Inc. | Marketing | Affiliate program tracking |
United States
|
Affiliate referral and customer tracking data |
| Hetzner Online GmbH | Cloud Infrastructure | Application server hosting (API, app, workers) |
Germany
|
All application data hosted on the Kanal platform |
| Amazon Web Services EMEA SARL | Cloud Infrastructure | SQS, S3 (eu-central-1), Lambda, Secrets Manager | EU (Frankfurt Paris) | Queued messages, stored files and application secrets |
| Zilliz Inc. (Milvus) | Database | Vector database for AI features | United States (GCP us-west1) | Vectorised content used for AI features |
| Cloudflare, Inc. | Security | CDN, DNS, DDoS protection | Global (anycast) | Web traffic and IP addresses |
| Google Ireland Ltd. (Workspace) | Productivity | Internal email and document collaboration |
Ireland
|
Email and documents |
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Summary
18
Total Subprocessors
10
Locations
13
Categories
44%
in United States
Subprocessors by Country
Subprocessors by Category
Biggest overlap with
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