Kanal Subprocessors

WhatsApp marketing and automation app for Shopify merchants, covering cart recovery, campaigns, order notifications and an AI agent.

E-commerce getkanal.com
Subprocessors
18
Locations
10
Categories
13
Last scanned

18 subprocessors

Name Category Purpose Location Data processed
Meta Platforms Ireland Ltd. Communications WhatsApp Business Cloud API Ireland WhatsApp contact and message data
Shopify International Ltd. E-commerce E-commerce platform integration (orders, products, customers) Ireland Canada Orders, products and customer data
360dialog GmbH Communications Alternative WhatsApp Business Solution Provider Germany WhatsApp contact and message data
Stripe Payments Europe Ltd. Payment Processing Payment processing and billing Ireland (EU customers) Billing and payment data
OpenAI, L.L.C. AI AI features (embeddings, chat completions) United States Content submitted to AI features
HubSpot Ireland Ltd. CRM CRM integration Ireland United States Contact and customer data
Klaviyo, Inc. Marketing Marketing data sync (segments, events) United States Customer segments and event data
Gorgias Inc. Customer Support Helpdesk integration United States Customer support data
Attio Ltd. CRM CRM sync United Kingdom Contact and customer data
Functional Software, Inc. (Sentry) Monitoring Error monitoring and observability United States Error and diagnostic data
Pusher Ltd. Communications WebSocket realtime infrastructure United Kingdom United States Realtime event data
Loops, Inc. Email Transactional and marketing email delivery United States Email addresses and email content
FirstPromoter, Inc. Marketing Affiliate program tracking United States Affiliate referral and customer tracking data
Hetzner Online GmbH Cloud Infrastructure Application server hosting (API, app, workers) Germany All application data hosted on the Kanal platform
Amazon Web Services EMEA SARL Cloud Infrastructure SQS, S3 (eu-central-1), Lambda, Secrets Manager EU (Frankfurt Paris) Queued messages, stored files and application secrets
Zilliz Inc. (Milvus) Database Vector database for AI features United States (GCP us-west1) Vectorised content used for AI features
Cloudflare, Inc. Security CDN, DNS, DDoS protection Global (anycast) Web traffic and IP addresses
Google Ireland Ltd. (Workspace) Productivity Internal email and document collaboration Ireland Email and documents

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